PPI Reclaiming discussion Part II

saleralor2004

i had originally complained to fp with regards to the reabte and also the misselling so i think maybe that had got a little confused as i only breifly mentioned the unfair rebate.

i will send it recorded today and keeo the receipt, thanks again for all your help

dreamer33

tiggrae wrote: »

it's just to me it doesn't make sense - it's the use of the words unfair contract - what do you mean by unfair contract ??? Under what specific piece of legisation do you mean - it can't be the Unfair Consumer Contract Terms Act 1999 - because by definition that is a claim against one (or more) specific contract terms, so I'm assuming you didn't mean that - so I'm just not sure what it was you were trying to say

I was wondering if you could help me. I have a problem with Freedom Finance.

Can you explain about the processor bit and also unfair contract? We were sold PPI through freedom in 2004 but the loan was with firsplus. I have wrote numerous letters to them to no avail they basically told me to get lost. Also FISA took there side but said I may need to enquire about the single premium policy. I have emailed FISA to ask them to look into it again regarding the single premium.

Sorry to ramble.

Thanks

Elaine

marshallka

dreamer33 wrote: »

I was wondering if you could help me. I have a problem with Freedom Finance.

Can you explain about the processor bit and also unfair contract? We were sold PPI through freedom in 2004 but the loan was with firsplus. I have wrote numerous letters to them to no avail they basically told me to get lost. Also FISA took there side but said I may need to enquire about the single premium policy. I have emailed FISA to ask them to look into it again regarding the single premium.

Sorry to ramble.

Thanks

Elaine

Hiya Elaine, as your loan was 2004 did Freedom tell you that they definately sold you the policy???

dreamer33

Hi

We went through Freedom Finance who sold the loan and PPI and sent us the app forms. The loan was given to us then by Firstplus.

I'm really in a situation here I have been to FISA, FOS, citizens advice and can't seem to get help anywhere can't really afford court.

I wrote to Firstplus to complain about the way the PPI was sold but they passed my complaint to Freedom.

pinknico

How was this mis sold? And how did FISA get involved?

di3004

Morning folks.;)

just signed in, will post soon.:D

dreamer33

pinknico wrote: »

How was this mis sold? And how did FISA get involved?

I sent all the template letters to Freedom Finance they fobbed me off everytime. I found out that FISA were linked to Freedom Finance and took my complaint to them who investigated it.

It was mis-sold because he pressurised us into getting it quoting only that you get your premiums back after 5yrs. We have a telephone conversation where by my husband tells the broker that we do not want PPI because it increased the monthly payment he never gave us app forms without PPI even when requested the apps kept coming with the PPI boxed already ticked, then he called us just before we signed to say there were going to be changes and did not know if he could get us the loan. We stupidly signed asap. He knew we were desparate.

He never told us that it was a single premium policy or that it incurred interest, we did not and do not know how much extra a month the PPI cost us. He did not make sure that the PPI was suitable to our needs, he was only thinking about what commission he could get.

I spoke to him and said you did not explain this and that, he replied by saying if you don't ask the questions I don't have to tell you. I told him we trusted him not to rip us off. He was very very friendly before we signed then after his whole attitude changed.

I called every governing body I could think of and FISA helped (well what I thought but the guy was very helpful)

pinknico

So why don't FISA think you have been mis sold ??

di3004

dreamer33 wrote: »

I sent all the template letters to Freedom Finance they fobbed me off everytime, I found out that FISA were linked to Freedom Finance and took my complaint to them who investigated it.

It was mis-sold because he pressurised us into getting it quoting only that you get your premiums back after 5yrs. We have a telephone conversation where by my husband tells the broker that we do not want PPI because it increased the monthly payment he never gave us app forms without PPI even when requested the apps kept coming with the PPI boxed already ticked, then he called us just before we signed to say there were going to be changes and did not know if he could get us the loan. We stupidly signed asap. He knew we were desparate.

He never told us that it was a single premium policy or that it incurred interest, we did not and do not know how much extra a month the PPI cost us. He did not make sure that the PPI was suitable to our needs, he was only thinking about what commission he could get.

I spoke to him and said you did not explain this and that, he replied by saying if you don't ask the questions I don't have to tell you. I told him we trusted him not to rip us off. He was very very friendly before we signed then after his whole attitude changed.

Hi there hun
Sorry to hear you have had an ordeal with these.
Pushed from pillar to post.

Just a suggestion and I know you have had enough of this by now, but have you actually tried contacting the FSA and see what they have to say about them......or maybe the OFT.
Not sure if they can help in any way but they may be able to point you in the right direction.

I did not actually realise that FISA looks into complaints, that one is new on me.
Yet maybe they can just give their opinion - not sure.

And hun most of us here have fell into that trap, and ripped off big time by these companies.......:mad:

I have not had the chance to read through properly yet but wasn't they covered by FSA or GISC when you had taken out the loan ?

I will try to think of other suggestions here and I know you are probably feeling really fed up of this by now, its hard not knowing which direction to turn.
What about the FLA ? (Financial Leasing Association)? wonder if they are able to help ?:rolleyes:

dreamer33

pinknico wrote: »

So why don't FISA think you have been mis sold ??[/quote

Can't quite remember would have to get their letter out, which I'm going to do again because can't let it go.

Firstly all the telephone calls were not recorded apparently until mid Jan 04 also there were calls missing to back me up fully. Ref having to hurry up and sign because of changes but could not explain them. I have since explained this to FISA to ask for this to be found.

He also stated that I should query the single premium but did not explain why I should query it. (I have since emailed them to ask them to look into it again due to the media attention PPI has gathered)

I will get the letter this pm and let you know.

Can't believe they were not regulated and sold credit and PPI without due care and attention.