PPI Reclaiming discussion Part II

Anne.Jade

marshallka wrote: »

Let us know their reply to this one. At least you have the tapes of the conversations. Mine are missing they say as they did not have the facilty at the time i took my loan. (yeah - right...)

Hi, when did you take out the loan? I have looked around and found on another forum that someone got tapes of their conversation from FirstPlus for a loan taken out in Nov 2000, so if yours was near then, they are probably lying.

NZGirl_2

Sorry to be a thicky but I am new to all this. What does SAR stand for?

marshallka

Anne.Jade wrote: »

Hi, when did you take out the loan? I have looked around and found on another forum that someone got tapes of their conversation from FirstPlus for a loan taken out in Nov 2000, so if yours was near then, they are probably lying.

mine was jan 2000 .

Anne.Jade

marshallka wrote: »

mine was jan 2000 .

Did they tell you how far back their recordings go? I read that they were formed in 1997.

marshallka

Anne.Jade wrote: »

Did they tell you how far back their recordings go? I read that they were formed in 1997.

Would the ico know this information do you think.

marshallka

I have read numerous threads on here about people complaining to the FOS about Firstplus (like myself but mine had yet to be answered) and the FOS saying they were not regulated by anyone at the time of selling but i note that firstplus was owned by the Barclays Group. Surely Barclays were regulated by someone and if they own them then surely the FOS CAN help. Any advice here of the exact time barclays owned them from.

http://icwales.icnetwork.co.uk/business-in-wales/business-news/tm_headline=barclays-8216-set-to-sell-firstplus-8217&method=full&objectid=19841052&siteid=50082-name_page.html

angelwillow

NZGirl wrote: »

Sorry to be a thicky but I am new to all this. What does SAR stand for?

It's a Subject Access Request that you are entitled to ask the company for under the Data Protection Act and they must comply - it's for the information that they hold on you concerning your account including paperwork and phone calls etc when you set up the account.

Kaia_2

Ploddy wrote: »

I've already wrote them a letter explaining it all to them. I've tried to use as many one syllable words as possible so as not to confuse them!! :rotfl:

They fit the term "Nasty West" very well dont they!
You tell em Ploddy....in the one syllable words (love it!) where to go....!!!!:rotfl:

Anne.Jade

marshallka wrote: »

I have read numerous threads on here about people complaining to the FOS about Firstplus (like myself but mine had yet to be answered) and the FOS saying they were not regulated by anyone at the time of selling but i note that firstplus was owned by the Barclays Group. Surely Barclays were regulated by someone and if they own them then surely the FOS CAN help. Any advice here of the exact time barclays owned them from.

http://icwales.icnetwork.co.uk/business-in-wales/business-news/tm_headline=barclays-8216-set-to-sell-firstplus-8217&method=full&objectid=19841052&siteid=50082-name_page.html

It says in the article you have quoted that Barclays took them over in 2000 at the same time it took over Woolwich. They say in their letters to me that they are members of the Final Leasing Association and bound by their lending code.

marshallka

Anne.Jade wrote: »

It says in the article you have quoted that Barclays took them over in 2000 at the same time it took over Woolwich. They say in their letters to me that they are members of the Final Leasing Association and bound by their lending code.

My loan was 4th January 2000. I wonder what actual date. ????