Argos/Homebase 49p telly discussion thread

tonyg_2

divadee wrote:

Taken from the times article.



Which?, formerly known as the Consumers’ Association, said that GUS, the parent company of Argos and Homebase, did not have to honour the contract.

A spokeswoman said that the company could rely on the “doctrine of mistake”, adding that “if it had been advertised at £200, then that would be a different situation”. She said that it was the “too good to be true” element to the offer that meant the company was not expected to honour it.

Just wondering... does this mean that those who ordered the recent Dell's should indeed be getting them after all..!! :T
Tx

wannasave_2

for goodness sake, people, let it drop - it's over. Move on :mad:

blaze

Recieved a letter today (same as the email), nice of Homebase to send them out, as someone else mentioned, some other companies dont even bother with that, and usually just make stupid comments when they cancel the stuff.

Like i said in the actual thread, it was never going to happen, but was worth a try to see if you could get anything out of it. Time to move onto the next bargain, no-one will be getting a TV, even if they take it further.

elvis_bloggs

blaze wrote:

Recieved a letter today (same as the email), nice of Homebase to send them out, as someone else mentioned, some other companies dont even bother with that, and usually just make stupid comments when they cancel the stuff.

I got the letter today as well but all I'm interested in is when do I get my money back.

Realist

Same here, received letter 10 mins ago.

Shame

laters

monlchr

received my letter just now.............................it is time to forget about it now......................we lost

bugbod

Ok if this has been done to death , then sorry.
Their T&C
4.2 The price you pay is the price displayed on this website at the time we receive your order apart from the following two exceptions:
a) For products reserved online for store pick up or any other reservation service the price you pay is the price in store on the day of collection.
b) While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Did anyone have the option? I certainly didn't and I was at no time uncontactable.

mrspeel

hi there OP here!
Since I opened this can of worms i thought i'd let you know I still haven't received my 'dear John' email or letter from Homebase and as far as I know they still have my money...

rowantoad

it's just been on BBC News 24

rowantoad

http://news.bbc.co.uk/1/hi/uk/4204002.stm