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PlusNet introduces 30min auto-disconnect on ADSL
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- Introduction of 'idle time-outs' for Broadband Plus and ADSL Home Surf customers only. This means that we will disconnect any sessions that are inactive for a period of thirty minutes. As long as your connection is in active use, you will not be disconnected. If you are disconnected you will be able to reconnect straight away. Please note that idle-timeouts will not be implemented on Premier, Pay As You go or Business accounts.
- Introduction of traffic prioritisation techniques to all broadband accounts. This will ensure that we can continue to deliver an excellent and consistent service, particularly at peak times, for customers using time-sensitive applications such as VoIP, email, web browsing and gaming.
My service with them started last Thursday and line was upgraded Friday. Part two of this re prioritisation has annoyed me so much that I have already requested a MAC code.
The t&c are a nightmare to follow but time to look elsewhere for me.
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