Absolutely FUMING with Abbey

[Deleted User]

:rotfl:

snails's_pace wrote: »

"im having a boob job,is that ok with you and would you like to see the evidence afterwards?"

:rotfl:

[Deleted User]

snails's_pace wrote: »

, it was slightly embarressing as a queue of people behind me, i felt like id done something wrong,

Obviously that cashier did it the wrong way, she/he should have never made you feel like that. There are ways of asking, I always try and turn it into a bit of a joke and make sure the customer doesn't take it personally.

snails's_pace

chr_is wrote: »

Obviously that cashier did it the wrong way, she/he should have never made you feel like that. There are ways of asking, I always try and turn it into a bit of a joke and make sure the customer doesn't take it personally.

well you sound rather lovely :kisses:

Iamthesmartestmanalive

Its perfectly normal

when will customers learn that 1) they do not know better about security and fraud than banks 2) they dont know about money laundering better than banks and 3) moaning about trivial questions which protect you go against you

I worked in a bank and when there were unusual cash transactions it was a favourite question, if its a genuine withdrawal the person will say no bother, if it isnt the fraudster has to think and theirs normally holes in their claims etc.

You might feel your privacy is invaded but banks have privacy rules and questions like this can protect you from fraud, you'd be the first to moan if someone walked in with a dodgy id and walked out with 2.5k no questions asked

snails's_pace

Iamthesmartestmanalive wrote: »

Its perfectly normal

when will customers learn that 1) they do not know better about security and fraud than banks 2) they dont know about money laundering better than banks and 3) moaning about trivial questions which protect you go against you

I worked in a bank and when there were unusual cash transactions it was a favourite question, if its a genuine withdrawal the person will say no bother, if it isnt the fraudster has to think and theirs normally holes in their claims etc.

You might feel your privacy is invaded but banks have privacy rules and questions like this can protect you from fraud, you'd be the first to moan if someone walked in with a dodgy id and walked out with 2.5k no questions asked

well some of us have experienced bad customer service (as you do in many things)...asking me all my details in front of a queue full of people isnt very security conscious to me

PBA

Well done to that cashier, did exactly what they're supposed to. On any large cash transaction we have to ask what's the purpose of the withdrawal/deposit. Except normally we don't have to ask, as the customer's so excited about the new car/kitchen/boobs they're getting that they volunteer the information before being asked! It's a legal requirement so don't throw your rattle out of the pram with Abbey, any bank would have asked.

novagirl

When I worked as a cashier I sometimes asked the customer to write the answers down for me ... might be something to consider if you are concerned about people overhearing.

snails's_pace

novagirl wrote: »

When I worked as a cashier I sometimes asked the customer to write the answers down for me ... might be something to consider if you are concerned about people overhearing.

yes, thats a good idea novagirl, i'll remember that for next time, thanks :beer:










for when i have the other boob done...JOKING

Iamthesmartestmanalive

snails's_pace wrote: »

well some of us have experienced bad customer service (as you do in many things)...asking me all my details in front of a queue full of people isnt very security conscious to me

Unless your shouting no one would hear

Your looking for reasons to moan, and this wasnt bad service, this was the bank abiding by the law and policies

Some people really dont get the level of fraud and legislation relating to money withdrawals

Your lucky you didnt end up reported to the AML bodies or the cash being withheld due to suspicous behaviour

johnmoney05

Hey, OP, the bank staff might fancy you?! That was why he/she asked you so many personal questions.