Can I leave my contract early?

keith1950

Hi, I had a problem with my bank, sent recorded letter to the CEO, got phone call 09.15 the next morning from my local bank and the money was in my bank by 11.00am the same morning -result.

simax

reduceditem wrote: »

Tell them you're moving abroad:




terminating your Contract because Orange is no longer able to provide access to the Network

4.4 If, for reasons beyond our control, we are no longer able to provide the Services, we will at our discretion either:
4.4.1 make arrangements for you to be supplied with equivalent Services by another network at no extra cost to you, or
4.4.2 accept written notice from you that you wish to terminate your Contract. In such cases we will refund any pre-paid Charges that have not been used up.

You're joking, right?!?

That is a clause should Orange ever become insolvent. Not because the customer is moving abroad. Don't even bother ringing 150 trying to use this clause, unless you like being laughed at.

MissKeith

LOL please don't try to use that clause. You will still get a service if you move abroad, you will just get hit with a massive bill for roaming charges so that makes no sense at all.

reduceditem

simax wrote: »

You're joking, right?!?

That is a clause should Orange ever become insolvent. Not because the customer is moving abroad. Don't even bother ringing 150 trying to use this clause, unless you like being laughed at.

No, I'm not joking.


I know 2 people who escaped mobile contracts by saying they were moving abroad.

jojogogo

Thank you all 4 your replys. T mobile been in touched from head office they said they were looking into my complaint to see who changed my texts and who i have been dealing with. They couldn't believe they had refunded my money than started charging me 4 bolt on loll. They refunded me and gave me 20 pound as a loyalty. They apologized immensely and felt who was dealing with my case will be dealt with because on paper bill unlimited texts were still showing unsure if they will. So all sorted now thankfully.Have a good day.

robt_2

reduceditem wrote: »

No, I'm not joking.


I know 2 people who escaped mobile contracts by saying they were moving abroad.

No you don't.

And even if you did, fraud is not to be applauded.