Can I leave my contract early?

loubie_lou

I'm tied to a contract phone with Orange until November 2008.

I desperately want to leave it and go on PAYG because i'm hardly using it!

I originally took a 12 month contract out in July 2006. I then became interested in the cheap broadband offer for £5 per month for which I took another 18 month contract out in June 2007. This contract takes me up to November 2008.

Is there anyway I can get rid of both?

Thanks

benbranson

Basically, as they've done nothing wrong, no you can't cancel either if you're still in a minimum term contract.

The only thing I can suggest is to change down tariffs to the lowest one available, although I think the lowest orange one is £25!

Sorry.

Buzby

It IS possible to transfer your contract to someone else (assuming you know someone that wants your phone and will take on the balance of your commitment). Other than that, if you ask for early termination you may end up paying for the service anyway, and not have the benefit of the inclusive bundle. The short answer is, if you don't want to get stuck in a commitment, DON'T sign up for it!

pumpkinpatch

i can totaly sympathize with you as i am having the same trouble with orange. I signed up for a 18 month contract (which i have only had for 6 months) but due to unforseen circumstances i am struggling to meet the line rental of £35 per month, after speaking to customer services and explaining this the best they could offer me was a £30 per month tarriff, hardly gonna help me that much or pay £325 to get out of the contract. THANKS FOR NOTHING ORANGE

jhp

pumpkinpatch wrote: »

i can totaly sympathize with you as i am having the same trouble with orange. I signed up for a 18 month contract (which i have only had for 6 months) but due to unforseen circumstances i am struggling to meet the line rental of £35 per month, after speaking to customer services and explaining this the best they could offer me was a £30 per month tarriff, hardly gonna help me that much or pay £325 to get out of the contract. THANKS FOR NOTHING ORANGE

What did you expect them to do?

Lynxette

Buzby wrote: »

It IS possible to transfer your contract to someone else (assuming you know someone that wants your phone and will take on the balance of your commitment).

How would I go about looking into this?

jhp

Lynxette wrote: »

How would I go about looking into this?

If you have someone interested ring up your networks customer service dept.

Sid_Harper

pumpkinpatch wrote: »

i can totaly sympathize with you as i am having the same trouble with orange. I signed up for a 18 month contract (which i have only had for 6 months) but due to unforseen circumstances i am struggling to meet the line rental of £35 per month, after speaking to customer services and explaining this the best they could offer me was a £30 per month tarriff, hardly gonna help me that much or pay £325 to get out of the contract. THANKS FOR NOTHING ORANGE

Er, Orange - believe it or not - are in the business of making money by selling contracts. I think the fact they even relented by £5 is a result... if you were dealing with a smaller outfit, you'd have no chance

I'll reiterate what I've said before, which is I always make sure my contracts are the lowest possible amount I can.

e.g. rather than upgrading, I'd rather take a line rental discount and buy the phone off-line off eBay if I need to.

[Following comment NOT directed at anyone particularly before I get someone ranting at me, just a general observation...] There are far too many people that don't (a) stop to think what 'contract' means, and (b) lose sight of the fact that they are actually paying a price for the latest greatest 'please mug me' fashion accessory :rolleyes:

Lynsey

Sid_Harper wrote: »

Er, Orange - believe it or not - are in the business of making money by selling contracts. I think the fact they even relented by £5 is a result... if you were dealing with a smaller outfit, you'd have no chance

I'll reiterate what I've said before, which is I always make sure my contracts are the lowest possible amount I can.

e.g. rather than upgrading, I'd rather take a line rental discount and buy the phone off-line off eBay if I need to.

[Following comment NOT directed at anyone particularly before I get someone ranting at me, just a general observation...] There are far too many people that don't (a) stop to think what 'contract' means, and (b) lose sight of the fact that they are actually paying a price for the latest greatest 'please mug me' fashion accessory :rolleyes:

I think that includes companies as well, it's amazing why some companies think the can renege on the T&C's, yet when a customer does, they get penalised. It should be one rule for all. Not a rant, just frustration!!!!!!

Lynsey

MrRincewind

Lynsey wrote: »

I think that includes companies as well, it's amazing why some companies think the can renege on the T&C's, yet when a customer does, they get penalised. It should be one rule for all. Not a rant, just frustration!!!!!!

Lynsey

your correct of course but in this case, Its not a problem from the service provided, it`s the OP deciding he`s not using a contract that they agreed to some months earlier

I always struggle to understand how people think that a mobile contract is any less binding than any other contract you sign,

Lynsey

MrRincewind wrote: »

I always struggle to understand how people think that a mobile contract is any less binding than any other contract you sign,

Exactly, so why should retailers????
If it was possible to cancel a contract once it had been broken by a retailer, I believe less contracts would be broken - they would have to obey.
Of course customers have to obey - it should be a two way thing and has to be.

Lynsey