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i wanna discount code for newlook please :)

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  • vicx wrote: »
    New Look website is advertising free uk standard delivery on all orders. No code required.


    So glad I waited until today to order my daughters birthday present because I went in store to double check they hadn't got any stock of her two things in a size 6 and they hadn't so came home and checked this out and have now just placed my order getting free delivery and 20% off :j Unfortunately I still couldn't get the code to work on my original account and so I had to set up a new account with another email address and it worked fine :huh: Maybe you can only use the code once on each account!!
    Thanks everyone
  • vicx
    vicx Posts: 3,091 Forumite
    I've placed two orders using the 20% off code on the same account and haven't had any problem with the code. I do always add items to my basket, apply the code then login so not sure if those of you that are having problems with the code are logging in first, I can't see why that would be a problem though, just a thought.

    I noticed when I placed my order today the free delivery ends midnight tonight.


    I have a discount code for £15 off when you spend £60 or more online from 16th - 30th January. Code STQUE15
    A home without a dog is like a flower without petals.
  • thanks for this, I've just used it on quite a big order, the only thing it didn't work on was 2 tops that were on a special offer already.

    so pleased!!
  • ASLK
    ASLK Posts: 240 Forumite
    Thankyou for these codes. I've just made an order of just over £60 so I could use the £15 discount and get free delivery.
  • vicx
    vicx Posts: 3,091 Forumite
    edited 18 January 2011 at 8:08PM
    Hi, is anyone else having problems with the code I posted above, for £15 off £60 spend? Code: STQUE15

    It worked for me yesterday but I didnt place the order. I've just gone to order my items today but I get the following message when I apply the code. 'There was an error claiming the coupon' All the items in my basket are full price and the total is over £70.

    The code for 20% off is still working for me though, Code: BH57JY
    A home without a dog is like a flower without petals.
  • Hi,

    I have tried the code several times this evenng and its showing the same message.

    the voucher is suppose to be valid until 30th jan 2011 so I dont know whats going on here.


    I tried with full priced items on their own, and sale/full priced items too. The code didnt work with either.

    Hope this helps.
  • Can anyone please help...

    I purchased a few items about 3 days ago and I purchased a few full priced items and a couple of sale items.

    I have only just found out on this forum that sale items cannot be refunded and can only be exchanged. The trouble I have is I ordered a dress in 2 sizes and they fall into the sale category, I was hoping to get a refund on the item that does not fit.... Is that going to be a problem now ?

    I would be greatfull if someone could help me.

    Thanks
  • vicx
    vicx Posts: 3,091 Forumite
    I have a New Look receipt from today and have just checked it to see if sale items can be refunded. On the front of the receipt it says:

    PLEASE NOTE SALE ITEMS - EXCHANGE ONLY

    I imagine it would be the same for items purchased online too. I very much doubt you'd get a refund on the item that does not fit unless you spoke to the manager about it and explained you bought the item in two different sizes, the manager might refund you as a gesture of goodwill. :)
    A home without a dog is like a flower without petals.
  • sabz1000
    sabz1000 Posts: 10 Forumite
    Hi,

    Thanks for your post regarding refunds on sale items.

    I went to new look today and the first thing they asked me was have you got sale ites ???? as they can only be exchanged. The items I was returning were full price. But the sale items are on the way..... I asked the assistant about refunds on sale items and the assistant said you can either exchange or we will give you a gift voucher.

    Im so glad I didnt place a massive order only containing sale items .
  • mmc5
    mmc5 Posts: 42 Forumite
    I can't get STQUE15 (£15 off £60) to work either (on full price items totalling £63.98)....unless anyone has any idea how to get it to work, I will just have to use the 20% off which isn't as great a deal.

    I tried it when signed in and out, typing the code or pasting the code in both situations...seems strange as the code is still valid and some have been able to use it.
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