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sans_2

bagby wrote:

Just found V8 orange juice drink in the fridges at Asda (its a bit like Tropicana) they also do tomato juice and mixed juice - with a money back taste guarantee. Only thing is theyre asking for a sae - naughty. It cost £1.19.

Got my cheque back today, only problem is they didn't bother putting a stamp on my SAE and I had to pay £1.21 to collect it! Does anyone have their e-mail address so I can complain please ?

System

sans wrote:

Got my cheque back today, only problem is they didn't bother putting a stamp on my SAE and I had to pay £1.21 to collect it! Does anyone have their e-mail address so I can complain please ?

You are supposed to put a stamp on it. Stamped Addressed Envelope

:-)

Dormouse

Seven wrote:

You are supposed to put a stamp on it. Stamped Addressed Envelope

:-)

I thought SAE=Self-Addressed Envelope and SSAE=Stamped Self-Addressed Envelope so I would've done the same as sans.

I recently had a TMF envelope (an SAE as well) come back with no stamp on it, but I didn't have to pay...

System

Dormouse wrote:

I thought SAE=Self-Addressed Envelope and SSAE=Stamped Self-Addressed Envelope so I would've done the same as sans.

I recently had a TMF envelope (an SAE as well) come back with no stamp on it, but I didn't have to pay...

Who knows?

I just put a second class stamp on them if they ask for an SAE

Seems if they are being returned to you with no postage on, they intended for you to put a stamp on?

matinee_2

V8 did not say stamped addressed envelope, it said self addressed envelope in their boxes, which I think is a big difference, they did not say 'SAE,' if they did, I would have put a stamp in it too. I stopped my husaband putting a stamp on it, becasue I know best.

If they send me a cheque without a stamp and I have to pay £1-25, I would leave it and complain.

Dormouse

Seven wrote:

Seems if they are being returned to you with no postage on, they intended for you to put a stamp on?

But this was the first (and only) time it came back with no stamp. I never put stamps on when they ask for an SAE, and they come back franked or with a stamp on. I dunno...

It would really be helpful if companies stated exactly what they wanted...:rolleyes:

Has anyone had their Tropicana money back, BTW?

System

Dormouse wrote:

But this was the first (and only) time it came back with no stamp. I never put stamps on when they ask for an SAE, and they come back franked or with a stamp on. I dunno...

It would really be helpful if companies stated exactly what they wanted...:rolleyes:

Has anyone had their Tropicana money back, BTW?

I agree, it would be helpful if they stated exactly.

I am all confused now as I always thought SAE was a stamped addressed envelope, now I wont know what to do next time,

To stamp or not to stamp?

I haven't had tropicana yet..............

matinee_2

I got the money back from Tropicana few weeks ago, they did not send a cheque, but all in coins in a package. Hope you get yours soon.

System

Charlotte_ wrote:

Definition
sae UK, SAE
ABBREVIATION FOR stamped addressed envelope or self-addressed envelope: an envelope with a stamp and your name and address on it, which you send inside another envelope to an organisation when you want a reply:
Write to the above address, enclosing an sae.

Hi thanks for that,

Where did you get the definition from?

:-)

Dormouse

Finally got the V8 juice today and can confirm it asks for a self addressed envelope, so OP who was charged for no stamp should definitely complain!

I've got a theory about this now: both V8 and Schwarz (that's the one that I got a stampless envelope from) TMFs are handled by MKM. I reckon they were both sent out the same day by the same person who didn't know what they were doing.

matinee_2

I am glad Dormouse has agreed with what I have been saying about the self addressed envelope in V8 juice carton. I shall wait and see what happen to my refund as I did not put a stamp on.