Virgin BA Compensation Agreed: Did you fly longhaul between 2004 and 2006?

pkempc

dragonthoughts wrote: »

Would it be unreasonable to try to claim for "Freddie Fares" which were heavily discounted by Virgin for flights to Australia following an England cricket success?

I think BA had similar offers too.

Myself, wife & son got return cattle class Virgin "Freddie Fares" to Oz paying a total of £ 1072.80 (£ 357.60 each).

We bought & paid for the flights on 13 Sep 2005 but actually travelled out during May 2006 & back in June 2006.

I've registered us for the refund - if you don't ask you don't get....

Also if you collect Virgin Flying Club miles you can log on to your account & find the dates of your last 10 transactions.

Any refund we get will be a bonus & might make up for the derisory £ 10 voucher we got from Virgin for an 8 hour delay at Hell-throw due to 'technical' problems or the time BA forgot to load my bag & then took over 3 days to get it to me in USA.:mad:

hesjane

I wonder how many of us that were lucky enough to get the amazingly cheap return flights to Hong Kong (Christmas 2004) will register - from memory it was something like £142 return. It says if you flew on BA you can register so.....Hong Kong Feb 05...both hubby and I have registered....cos that would mean that an amazing deal a couple of years ago just got even better.

hesjane

Can you claim if you bought and paid...but didn't fly? Hubby and I bought Freddy Fares to Aus and were due to fly April 06. I didn't buy the insurance offered with the tickets (cos being an MSEr I knew I could get it cheaper elsewhere). Later that same week I was taken ill and needed surgery for cancer (which I knew nothing of prior to that)....so travel insurance wouldn't have covered that cos by then it was an existing condition. After that I couldn't go because of illness and so we cancelled, but the terms and conditions meant that there was no refunds.

magyar

hesjane wrote: »

Can you claim if you bought and paid...but didn't fly? Hubby and I bought Freddy Fares to Aus and were due to fly April 06. I didn't buy the insurance offered with the tickets (cos being an MSEr I knew I could get it cheaper elsewhere). Later that same week I was taken ill and needed surgery for cancer (which I knew nothing of prior to that)....so travel insurance wouldn't have covered that cos by then it was an existing condition. After that I couldn't go because of illness and so we cancelled, but the terms and conditions meant that there was no refunds.

I can't see why not, logically. You paid the fuel surcharge after all.

IntheMoneyIhope

WORRYING DP BREACH

Hi everyone,

I entered my personal details onto the site mentioned, hit submit and found myself looking at another claimant's personal details, including her full name, address, telephone number and email address. I went 'back' hit submit again to get my details entered and then had another man's personal details flag up on the screen.

WHAT IS GOING ON??? And what guarantee have I now got that someone else isn't going to have access to MY personal details??

Someone please advise urgently. There is no direct number on the airpassengerrefund website to contact a human. As far as I am concerned they are now in breach of my personal data protection (and the other two people's whose contacts I have incidentally kept).
:mad: :mad: :mad:
Thanks for any advice

laughing_cow

hesjane wrote: »

Can you claim if you bought and paid...but didn't fly? Hubby and I bought Freddy Fares to Aus and were due to fly April 06. I didn't buy the insurance offered with the tickets (cos being an MSEr I knew I could get it cheaper elsewhere). Later that same week I was taken ill and needed surgery for cancer (which I knew nothing of prior to that)....so travel insurance wouldn't have covered that cos by then it was an existing condition. After that I couldn't go because of illness and so we cancelled, but the terms and conditions meant that there was no refunds.

Did you ask Virign at the time about refunds? My boyfriend was supposed to come with me, but had to cancel about a month before. We didn't get any of his fare back but we got all of the tax back, about £140 IIRC. (I went on my own - still had a great time!)

laughing_cow

IntheMoneyIhope wrote: »

WORRYING DP BREACH

Hi everyone,

I entered my personal details onto the site mentioned, hit submit and found myself looking at another claimant's personal details, including her full name, address, telephone number and email address. I went 'back' hit submit again to get my details entered and then had another man's personal details flag up on the screen.

WHAT IS GOING ON??? And what guarantee have I now got that someone else isn't going to have access to MY personal details??

Someone please advise urgently. There is no direct number on the airpassengerrefund website to contact a human. As far as I am concerned they are now in breach of my personal data protection (and the other two people's whose contacts I have incidentally kept).
:mad: :mad: :mad:
Thanks for any advice

This number was in Martin's article if that helps: 0800 0430 343

IntheMoneyIhope

laughing_cow wrote: »

This number was in Martin's article if that helps: 0800 0430 343

Hi and thanks for replying - this number is only for telephone registrations - there is still no opportunity to speak to a human!

MSE_Martin

Hi

The data protection breach doesn't sound good. I suspect its as this site was set up at mega speed to capture peopel when the publicity was hot; and therefore there are some glitches.

I know you've emailed us about it here - but there's very little i can do to help on this one I'm afraid; I have no clout here.

Martin

zebedy

I registered my details as soon as this appeared on the weekly email and have never heard anything more. I didn't get a confirmation email. Has anyone heard anything from this yet?