Post Office

custardy

theres no cards left in delivery offices.these are sent away daily for data inputting

superscaper

superscaper wrote: »

I was thinking about that and I couldn't think of any context to post it under as that really does just really prove and disprove nothing. Ultimately you're getting it delivered but you've got no proof they received it (which is pretty important in your example of legal documents) for reference purposes. I guess it does go to prove the pointlessness of the recorded/signed for service.

Got a cheque for £12.78 this morning for my missing mail. :j

Only took six months from posting the packet to getting my loss claim. So much for "2 to 4 weeks". :rolleyes:

Don't want to think how much it has cost me in phone calls and time chasing it up though. :eek:

superscaper

Funny timing but in my local paper there is maybe a clue as to why my parcel went missing (it concerns my specific local delivery office):
http://www.blackpoolgazette.co.uk/blackpoolnews/Lazy-postie-39too-tired39-to.3854938.jp

custardy

Willis would sometimes only spend 30 minutes on his round before giving up and going home to hide the mail.

lazy !!!!!!

superscaper

custardy wrote: »

lazy !!!!!!

I know, we've had about half a dozen of these posties in the last few years at that particular branch. Who knows how much he actually threw away. I don't know how much if any of my post was actually affected but I'm guessing it must really infuriate you as it gives your job a bad name and all the other genuinely hard working posties.

custardy

this is it,i would say in my office nearly everyone(full time) is commited to getting the job done.
though we do have a couple of right idiots.
however when you see a 23 year old guy who cant even manage 30 minutes on delivery!!
we have guys in their late 50's still on full walks

superscaper

custardy wrote: »

this is it,i would say in my office nearly everyone(full time) is commited to getting the job done.
though we do have a couple of right idiots.
however when you see a 23 year old guy who cant even manage 30 minutes on delivery!!
we have guys in their late 50's still on full walks

I know, my current postie must be at least twice that age (23). I mean I'm hardly fit and I'm quite overweight but I think even I could manage more than half an hour and I certainly would hide my inability like that.

custardy

tbh its a stupid thing to do,especially now.
with RM trying to claw back hours from posties(basically reneging on the 1 delivery deal they created) the knives are out.
managers come from different offices and covertly follow posties on their deliveries.
coupled with RM's IB dept who check on mail security (eg not leaving your red bag,no putting SD items in pouch boxes etc) any full timer sacked is a bonus for RM.
they get rid of a full timer and replace them with a part timer making an instant saving

rogue_element

I think a business can be defined partly by how much it screws up but also by how it handles the case when its screws up. As someone who is just about to start my own business, I feel that how you handle customers when something goes wrong is something which is really as important as how you handle them on a day to day basis.

I had a parcel sent from Belgium, they didn't leave a missed delivery card so I had no idea it had arrived. A month after it had been sent I went to the delivery office and made a bit of a fuss, they said it would have been sent back. It arrived about a week later back with the seller as "Not called for". However, I wrote to the RM and said I had to pay for the parcel to be redelivered because they never left me a card, so I had no idea it was waiting for me. They sent me a cheque for £12 to cover the postage it cost me to have it sent again without questioning the amount (it was an exact conversion of the Euros) or asking for additional evidence. So I cannot complain!

superscaper

rogue_element wrote: »

However, I wrote to the RM and said I had to pay for the parcel to be redelivered because they never left me a card, so I had no idea it was waiting for me. They sent me a cheque for £12 to cover the postage it cost me to have it sent again without questioning the amount (it was an exact conversion of the Euros) or asking for additional evidence. So I cannot complain!

Yet contrast that with my earlier posts in trying to claim £12 for a lost parcel. It was like pulling teeth.