Kays price error on DC07?

cruesfan

I also rang Kays Customer Services and explained that my order for the dyson cleaner wasn't appearing in my on-line account, although it was confirmed on 15 Jul. A very helpful operator informed me that my order was definitely on their system and that I should expect delivery around 6 Aug. Fingers crossed!!

screeched

I just spoke to customer services, explained that it was giving me the option to cancel but was not showing in current orders. I was told that it was out of stock at the moment, that they were getting some more in, and that it would be delivered by the 6th August at the very latest.

Suppose that's good news, he confirmed my order was received and would be processed. £86.39 is not bad at all for a dyson that is currently on offer in my local Currys for £249.99 (and yes, that is the DC07 Animal - for some reason the DC14 Animal is only £229.99 in Currys, I guess it's because it's lower powered).

Anyway, with a bit of luck this should be delivered soon...
:j

hellofreebies

hellofreebies wrote:

if you go in to your account at kays and go to 'cancel an order' the dyson shows up there at £97.19? though the order does not show up anywhere else..ie. current orders

anyone else have this amount showing? weird? is that the full price or the 20% discounted price?

boo hoo....why am i only getting 10% off...thats so not fair...and but...yeah...but...(just been watching lil brit soz)

toepazz

alyssa_mae wrote:

u were right. I just clicked on cancel order and my dyson is there. Thanks. just hope it makes it from there to here.

Just checked mine and it says the same. Also registered for My Account to get a password and received an email from enquiry@kayslifestyle.co.uk saying if I had any queries to get back to them - which I did (reply awaited).

Found further info on Dyson at
http://www.appliance-direct.co.uk/more_details.asp?refid=pricerunner&IntID=287

Watch this space!

sleep_loser

I can't seem to order it, do i need to register or what as they are saying it is sold out....help me pls!!

toepazz

Just been looking through the Kays site again and this is No 8 under their Terms and Conditions

We try to ensure that the prices quoted are correct and that all products are accurately described on this website. However, orders will only be accepted if there are no material errors in the description or price of goods displayed on this website. If we discover an error in the price or description of goods that you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order based on the correct price or description, or cancelling it. If we are unable to contact you, we will treat your order as cancelled.

So here's hoping they don't realise their mistake

alyssa_mae

sleep_loser wrote:

I can't seem to order it, do i need to register or what as they are saying it is sold out....help me pls!!

sorry
if it's saying sold out your too late to order.

owey

It might not be a mistake as there are alot more newer Dysons out now, eg DC14 and DC15 with the ball at the bottom.
Dyson might of had alot of them they need to shift "might of not been a good seller" as its aimed at ainimal owners. Here's hopeing :rolleyes: .

barjam_2

when i ordered i opted for the int free credit rather than pay for it out right,i received confirmation email but i emailed them asking how to get onto my account they sent me a ref no. but when i go to new account user it always comes up error i emailed them again but still waiting for a reply:rolleyes:

alyssa_mae

owey wrote:

It might not be a mistake as there are alot more newer Dysons out now, eg DC14 and DC15 with the ball at the bottom.
Dyson might of had alot of them they need to shift "might of not been a good seller" as its aimed at ainimal owners. Here's hopeing :rolleyes: .

if u look on other websites like lx direct or in argos they are a lot more expensive though.