B&Q up to 75% off sale on Outdoor Fun (swings, slides, etc) [CLOSED]

Hintza

Just had a 3rd phone call telling me the same thing:- "You are not getting one, out of stock, supplier not making them etc your money will be returned"


have been given an address to complain to:-

B&Q Direct
PO Box 4000
Gateshead
Tyne & Wear
NE35 2BW

No offer of vouchers or anything.

f1stfull

Just found this! hope its of some help.

http://www.topludo.fr/soulet.htm

I have my label here and it says: EXP : corderie SOULET S.A

then has B and Q address underneath

good luck! :j

divadee

mirandamayhem wrote:

I've had some luck with Soulet
http://www.castorama.fr/boutique/products/products.jhtml?elementId=CastoJA0302

Looks like they could be the play centre suppliers.
Unfortunately i don't speak a word of french so can only look at the pretty pictures!

its weird that castorama still have them in stock from the same suppliers as B&Q own castorama as well its the french version of B&Q

W1zz

Certainly looks like the McKinley to me.

http://www.topludo.fr/soulet_kidstower.htm

RoB_Fernandez

B&Q have a customer satisfaction survey on their website (pop-up when you get to home page). Have just told them what I think!

deanos

divadee wrote:

its weird that castorama still have them in stock from the same suppliers as B&Q own castorama as well its the french version of B&Q

Not really they are in a different coutry for a start and they may already have some in there own warehouse

angelag_3

Hiya,

Has anybody actually received the Mont Blanc Wooden play centre..i ordered mine on the 15/7 was given a delivery date, i've just returned from holiday and had a message on my answer phone stating that it is no longer in stock. They offered me the Matterhorn but then told me that wasn't in stock either. They have now offered me a refund...i am starting to lose my patience.

f1stfull

I recieved my Mont Blanc on 29th July.
It was ordered on the 16/7 at 9am

sarahmoo

my b and q still has some covered large wooden sandpits at 75% off....

angelag_3

f1stfull wrote:

I recieved my Mont Blanc on 29th July.
It was ordered on the 15/7 at 9am

Is this when you received your confirmation or when you ordered the product ?