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B&Q up to 75% off sale on Outdoor Fun (swings, slides, etc) [CLOSED]

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Comments

  • did you get a confirmation email hintza?
  • damski_2
    damski_2 Posts: 522 Forumite
    aliasojo wrote:
    Oh I am trying SOOOOOOOO hard to ignore this. I can't afford to spend money just now........but how can I not at these prices. Oh I want one of everything!

    me too


    really want the out door table tennis table
  • ragety
    ragety Posts: 1 Newbie
    Below is a list of numbers to use when contacting B&Q - Direct

    0870 0101006 = The most expensive

    0191 4188263 = B&Q Direct - Geographical number - Customer services & Home Delivery queries for Website Orders ~ https://www.DIY.com

    0800 3895516 = B&Q Direct - Freephone number - Customer services & Home Delivery queries for Website Orders ~ https://www.DIY.com

    Hope this helps.

    (Big thanks to Froglet.) :T
  • feival
    feival Posts: 469 Forumite
    Part of the Furniture Combo Breaker
    Got a call from their customer services at 13:00 todya both items are out of stock - despite them sending me an email yesterady at 8:50 confirming the order. :mad:

    I am on the phone now complaining. Do they have a legal obligation to honour the order? I will check the t&cs once I am off the call! I am not happy and I will realy kick up a fuss full time on this!!!!
  • bootman
    bootman Posts: 1,985 Forumite
    I've been Money Tipped!
    I have just had the same call. I am not impressed.

    I ordered yesterday morning and got my confirmation of order. A lady has just called to say out of stock but should be getting back in next week. She wanted to take c/c details again which I would not give!! She says will call when back in stock.

    Please say how you get on complaining as I am going to have one very upset little boy when I have to tell him
  • gravy173
    gravy173 Posts: 135 Forumite
    Part of the Furniture Combo Breaker
    got the call aswell around 1ish the climbing frame cargo net thingy is out of stock and deffinately will not be getting anymore from there supplier, refund on its way, havent heard anything back about the slide or multigym tho (i did order them seperartely though)
  • zak1976
    zak1976 Posts: 352 Forumite
    Check the T&C's, confirmation of order I thought was binding???

    And the slide and gym were in stock at lunch so should be OK, I hope.
    Waddle you do eh?
  • bootman
    bootman Posts: 1,985 Forumite
    I've been Money Tipped!
    Have just called to complain about my order not being met. The chap A B&Q could not find any record of my order at all that I placed and had confirmed yesterday. How convienient!!
    He said will call me back........
  • zak1976
    zak1976 Posts: 352 Forumite
    " ‹‹ Back
    Terms & Conditions


    General

    Your use of and purchase of products from this site is governed by the terms and conditions set out below, and as set out under Security, Copyright, and Delivery. We recommend you also read our Privacy policy. You can print the full terms and conditions by selecting the print option in the File menu of your browser.

    We may at any time make changes to this site and the details displayed on it (including prices).

    Terms and conditions of use

    1. Prices and Payment

    The prices for goods displayed for sale on this site are as set out on the site, are B&Q Warehouses prices and are inclusive of VAT. Delivery will be charged in addition, and any such additional charges are clearly displayed where they apply. Prices and delivery charges displayed are valid and effective only in the United Kingdom.

    B&Q cannot accept your order until you have paid for it in full (including applicable delivery charges). Upon payment, we will confirm acceptance of your order by e-mail which will be sent to the e-mail address you provide on your order details. Whether or not you receive the e-mail, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion."

    There you go, order confirmation is binding!
    Waddle you do eh?
  • redfox
    redfox Posts: 15,336 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    zak1976 wrote:
    There you go, order confirmation is binding!

    only after they have taken payment though. Has your credit card been charged?
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