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B&Q up to 75% off sale on Outdoor Fun (swings, slides, etc) [CLOSED]
Comments
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did you get a confirmation email hintza?0
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Below is a list of numbers to use when contacting B&Q - Direct
0870 0101006 = The most expensive
0191 4188263 = B&Q Direct - Geographical number - Customer services & Home Delivery queries for Website Orders ~ https://www.DIY.com
0800 3895516 = B&Q Direct - Freephone number - Customer services & Home Delivery queries for Website Orders ~ https://www.DIY.com
Hope this helps.
(Big thanks to Froglet.) :T0 -
Got a call from their customer services at 13:00 todya both items are out of stock - despite them sending me an email yesterady at 8:50 confirming the order. :mad:
I am on the phone now complaining. Do they have a legal obligation to honour the order? I will check the t&cs once I am off the call! I am not happy and I will realy kick up a fuss full time on this!!!!0 -
I have just had the same call. I am not impressed.
I ordered yesterday morning and got my confirmation of order. A lady has just called to say out of stock but should be getting back in next week. She wanted to take c/c details again which I would not give!! She says will call when back in stock.
Please say how you get on complaining as I am going to have one very upset little boy when I have to tell him0 -
got the call aswell around 1ish the climbing frame cargo net thingy is out of stock and deffinately will not be getting anymore from there supplier, refund on its way, havent heard anything back about the slide or multigym tho (i did order them seperartely though)0
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Check the T&C's, confirmation of order I thought was binding???
And the slide and gym were in stock at lunch so should be OK, I hope.Waddle you do eh?0 -
Have just called to complain about my order not being met. The chap A B&Q could not find any record of my order at all that I placed and had confirmed yesterday. How convienient!!
He said will call me back........0 -
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There you go, order confirmation is binding!Waddle you do eh?0
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