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Toluna Discussion (merged)

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Comments

  • geordie_ben
    geordie_ben Posts: 3,118 Forumite
    Tenth Anniversary
    Anyone know how long Love2Shop vouchers actually take? Only had to wait 8 days for my Debemhams voucher to arrive last time
  • Forever and a day...
    To see a world in a grain of sand,
    And a Heaven in a wild flower,
    Hold Infinity in the palm of your hand,
    And Eternity in an hour.

    William Blake
  • libra10
    libra10 Posts: 19,712 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I've been waiting since 14th October for Love2 Shop vouchers and November for Amazon vouchers!

    Have contacted them.
  • redagila
    redagila Posts: 6,428 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    Anyone know how long Love2Shop vouchers actually take? Only had to wait 8 days for my Debemhams voucher to arrive last time

    The last ones I ordered on 19 October arrived on 10 November. Interesting other people are waiting longer.
  • ordered £15 HMV vouchers last week, no idea when they might arrive. anyone had HMV vouchers off Toluna before?
  • davester
    davester Posts: 4,079 Forumite
    Part of the Furniture Combo Breaker
    be like all toluna vouchers ,post or email. 6-8 weeks. more on the 8 weeks
    Survey earnings total 2009 £417, 2010 £875, 2011 £574
  • I ordered £30 of Amazon evouchers on 1/11/2010 and contacted them yesterday asking why I had not received them and was told that they are awaiting delivery of various vouchers. Gone passed the 8 week deadline and still waiting. This is what they emailed me back....

    Hello,

    Thank you for your email.

    We inform you that your voucher request is still being processed as the order to the supplier has not been made yet. Please note that we order and dispatch large batches of vouchers at the same time, therefore it can take up to eight weeks from when you order your voucher until when you receive it.

    We know that in some cases the original 8-week delay has been surpassed, therefore we send you our sincere apologies. The hold up in processing the gift certificates is caused by some unforeseen circumstances. Also, please refer to our blog post "Important Voucher News".

    We fully understand that you work hard to earn your vouchers and we assure you that we will be dispatching all outstanding vouchers as soon as we possibly can. We apologize for any inconvenience caused and we hope that you enjoy spending your voucher once received.

    We wish you a happy new year and all the best!

    Best regards,
    Ann Dane

    Thank you for contacting us.
    The Toluna Team
    Que Sera Sera & C'est la vie :A
  • libra10
    libra10 Posts: 19,712 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Thanks for information regarding vouchers.

    It's amazing how often 'unforseen circumstances' delay delivery of vouchers!

    Surely Toluna have a log of how many are needed and order in plenty of time?

    Apparently not.
  • I'm amazed you got a reply, i am still waiting for replies to emails ranging from 3 months ago to last week about missing points. :mad:
  • Makeandsave
    Makeandsave Posts: 3,803 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    See loads of us where made into VIP yesterday inculding me also i was made top user on there facebook page :)
    Jan Wins: .
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