Problems reformatting PC

angela6834

okay...looks very complicated. There are 37 files on the disk. 1 to 11 are just numbered as such. Then I have the following:

Acrobat
bsi
driver
FR
INST
Links
sbsi
SERVICE
tip
tiscali
UK
uni
vs
windvd
There are autorun, set up etc but these will not run. If i click on the set up file it shows set up failed to start due to MSVBVM50.DLL was not found.

Is this something I am going to be able to fix myself.

As i said the recovery disk is a new disk from Fujitsu as I was unable to find the one that came with the machine. They asked me the serial number etc but I have done this with the old disk once before and it worked fine. Installed all drivers. Is it something to do with the disk compatibility?

espresso

What is the make/model of the PC, it may be easier to get the necessary driver file from their support site.

angela6834

Fujitsu Siemens Scaleo 600. Do you think I could just download these or will I have to ring for a disk. Ive had a look but unable to find anything

Thank you so much for all your help

espresso

More info here. Haven't had time to read it all but there are some hyperlinks top right. Installing drivers here.

spakkker

If you open the cd and then open driver you will prob. get more options and then choose the one for your os- they often don't autorun and you have to nudge it along.

angela6834

Thank you so much for all your hlep espresso...I have contact Fujitsu...I can go online, put in the serial number of my machine and it will let me download all the drivers needed......I hope its as easy as it sounds or i will be back to bother you!!

Once again cheers

angela6834

spakkker wrote: »

If you open the cd and then open driver you will prob. get more options and then choose the one for your os- they often don't autorun and you have to nudge it along.

Sorry but i can see the files if i do this but not sure what to do....think i need to take a pc course!!!

spakkker

You want the one for your operating system eg. xp, and anything with adapter or lan or ethernet etc. - If you pick the wrong one nothing will happen so just try them all! When its installed you will see it in device manager , it's not actually a piece of physical hardware but consists of software.

angela6834

yah.....hopefully....fingers crossed its fixed. Downloaded drivers. And router and pc connected fine. Espresso, thank you so much for all your help

Angela

angela6834

spakkker wrote: »

You want the one for your operating system eg. xp, and anything with adapter or lan or ethernet etc. - If you pick the wrong one nothing will happen so just try them all! When its installed you will see it in device manager , it's not actually a piece of physical hardware but consists of software.

Sorry, didnt realise you'd replied when i thanked espresso...thanks...I HOPE im sorted!!!:beer: