HMRC SA302 Error

Nkingdon

Hi,

Has anyone else experienced a problem with trying to print their SA302 tax calculation? I have tried over the last two days and each time I try I get the same issue. The issue is that my name doesn't appear on the top of the tax calculation! It just says "no name's tax return". My name displays correctly everywhere else so I think this is a problem related to the PDF generation of the SA302. I've tried edge, chrome and safari browsers bur get the same issue. My wife also has the same issue on her account so Ithink might be a more widespread issue. I've lost count of the number of times I've cleared cookies and history. I've tried different routes through the hmrc self assessment site to print the SA302 but get the same error every time. Everything else is correct on the SA303 except my name.

SacredStephan

Mine is the same, it just says "no name's tax return" at the top of the page before the PDF is generated, and also on the PDF. There's an option to Provide Feedback.

Nkingdon

I've raised a ticket with HMRC and had the pleasure of phoning them to get them to send out paper copies as i urgently need these for a mortgage application. Apparently they take up to 14 days to arrive! I don't really understand in this day and age of electronic communications why they can't send out the information by email like all other communications. It would provide a better service to the customer and save on postage and ultimately taxpayers money!

sausage_time

Perhaps your mortgage provider will accept the "anonymous" SA302 if you accompany by a copy of this thread (confirming the issue)? Can you also include a screen grab of some of the data showing your UTR?