Parking "fine" by Text

Patfig

My only contact has been by text and email and I think the hire company must have divulged my number

Coupon-mad

https://forums.moneysavingexpert.com/discussion/comment/82161269#Comment_82161269

Oh dear. I mean oh dear why haven't you replied, confirming your name and postal address and that you were driving?

Do that NOW.

And ask the hire company if they gave out an old address for you. I think letters have gone to an old address which is dangerous in terms if you missing a claim form. Eek!

That way lies a CCJ. Correct it NOW with both the hire firm & PPC.

Coupon-mad

https://forums.moneysavingexpert.com/discussion/comment/82150115#Comment_82150115

But you said the above?

Reconfirm your full address and tell Moorside to use the post, not texts.

Patfig

Sorry I am not very good with any of this admin stuff. I just called trace and they have my current address but they said all letters were sent to my old address which was updated with dvla etc but obviously not in time. She said basically tough luck I can send a copy of the letter to you by email which she has done and it says. This letter was sent to my old address letter dated March tis year.

We write in relation to the above matter. 

  We ask that you make the full payment of £170.00 

 

 You can make payment in the following ways:  

• Contact us on 0330 822 9950 (our opening times are Monday- Friday 9:00- 17:00); 
• portal.moorsidelegal.co.uk - Login to our portal
• https://pay.moorside.legal - Quick Pay

 

 

If you fail to respond or make payment, we may be instructed by our client to issue legal proceedings against you. This will incur further costs and fees that will be added to the outstanding balance. You may wish to seek independent legal advice.  

 

 

Yours sincerely,

Moorside Legal

So have my current address at Trace but do I need to also tell this to Moorside or are they all the same folks.

Gr1pr

Tell Both , to be sure, ideally tell the DPO at the parking company by email too

They aren't communicating with the hire company, but could use an old, out of date address, so ensure that all 3 have your current address as hirer

Patfig

So the people you call to pay are the same folks as moorside legal and I have updated my address. Also updated with car hire company. Alos emailed parking people at

dpo.magparking@apcoa.com

Patfig

They now have my current name and address and I got a letter at home at last.

WE are contacting you about an unpaid parking charge,

Amount outstanding !70

Ways to pay blah blha blah

If you choose not to resolve this our client may choose to consider legal action