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Pensions Dashboard
Comments
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I logged in to gov uk one had a list of 57 things I could do but no pension dashboard
21k savings no debt0 -
That's because it's not yet a 'live' service.
You need to access via the links at the top of this thread.
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My Dashboard view had my State Pension, my DC pension, but was missing my Civil Service DB pension. The figures are all correct aside from an employment end date for the DC pension which makes no difference to the figures. I thought the layout was quite nice. It was striking how the focus was primarily on the income a DC pot might provide rather than the pot value, although the pot value was readily available from the headline information with a single click from the main summary.
The assumptions that the DC pot will not have any lump sum taken and will be used to purchase a non-escalating annuity are the most significant assumptions. In particular, these key assumptions are not clearly set out which I think should change, as those relying on them might be surprised if they don't engage with the detail.
State Pension is shown as a monthly amount, and it seems to take the weekly entitlement, multiply that by 365.25 / 7, and divide the result by 12. After everything being reported in weekly terms to date, it was a bit strange to see a monthly amount and then back-calculate the figure to verify it. It would be good to see the weekly amount far more prominently (it is shown in a sub-menu) to make validation against known figures more straightforward.
The HM Government logo is used for State Pension, but no logos for private sector providers. I would prefer those logos included for the big providers as I think it would improve familiarity and give consistency of appearance. Small detail though.
For me, the Dashboard was mildly interesting, but something I'd look at once for 15 minutes and then never return to it. It is hard for me to evaluate given I am far from the target audience.
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If all it does is (accurately; dependant on providers) list all the unclaimed pensions for people to know and follow up with, then that will be a huge benefit for people.
Personal Responsibility - Sad but True
Sometimes.... I am like a dog with a bone2 -
Although people have a lot of gripes with what's showing so far i think it needs to be re-iterated that it's only a beta test version: many schemes have a 30 September 2026 connection date so haven't even been asked to upload information until next week.
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'Does seem very confusing about what pensions will be shown on the dashboard and which ones won't'
Surely the headline principle is simple? If in payment, then it isn't shown, if it isn't in payment, it is. For sure there are edge cases (another not mentioned so far is DB flexible retirements).
'if there are in practice no usable reference numbers (see WH69's post) for possible matches then if someone with a possible match contacts a scheme will they be able to tie up which record the possible match is with?' - yes, there's an internal identifier shared between dashboard and scheme. This identifier goes stale after 30 days.
If a negative match is confirmed, this fed back to the dashboard so that the same possible match doesn't reoccur when the user next makes a find request.
'And it sounds like because of the way one log in works, executors or prospective executors won't have access to the dashboard.'
Correct, it isn't (yet) for that. I'm not sure not doing everything makes the whole project pointless though...? Making the perfect the enemy of the good and all that...'
'I'm not underestimating the difficulty of all this but it does seem like a mess from what I read above.'
Tough crowd, if there any limitations then it's a 'mess'...
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On your second point, the dashboard queries schemes for data dynamically (i e. it doesn't store anything). 'Last modified' dates aren't part of the data collected, I suppose the issue is that not all schemes might have this field easy at hand (if at all).
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The current implementation is probably not aimed at some of the posters on this thread.
It's intended to be simple and give people an idea of their possible income in retirement from their current pension and possibly prompting them on 'missing' pensions. I am not commenting on how successful it is in these aims.
Once all the data connections are setup and all schemes are familiar with the data required, the idea is to open this up to the private sector to allow them to develop their own dashboards, at that point I would expect some of the suggestions that may be deemed not suitable for this rendition will probably start to be developed.
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I think you may be very busy in your new role of chief administration software consultant for pension schemes up and down the land 😀
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I haven’t seen anyone else mention this yet, so from my experience, most of the pension providers i contacted who confirmed i didn’t actually have a pension with them have now removed the match. I was able to register and log in again after my access expired and i only now see 1 pension now that is a partial match.
This partial match have already confirmed i have no pension but have told me to contact MoneyHelper to have it removed, which i believe is wrong as like other providers they should remove it.
And i saw a comment from someone indicating they did not get the link to the £10 voucher for supporting the Beta test, just to confirm i did and was eventually able to convert it to a voucher i could use…though that was a minor trial in itself.
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