Youfibre. Too good to be true?

JSmithy45AD

https://forums.moneysavingexpert.com/discussion/comment/82093327#Comment_82093327

I strongly suspect that your neighbour has YouFibre.

Sky do use both OR and CityFibre but where CityFibre IS available, they will only use them, the customer has no option to choose.

B0bbyEwing

Went with Sky in the end.

BT offered a £32/mo 500mb deal inc Netflix.

I asked if that's the price every month. They said yes.

I asked if it went up in price at all. They said March. I asked if this is the only increase in the year. They said yes. I have the go ahead.

When they gave the 100mph legal bumf, I caught mention of a rise in price in 6 months. I told them to stop & repeat and then clarify.

Turned out in 6 month I'd be paying over £50, which they didn't tell me when I specifically asked questions that should've had them telling me.

There & then I told them to forget it as that's not what they'd offered.

Earlier in the conversation I asked if their Netflix offering was the same as my £12.99 package. They said yes.

Looking at what others offer, I suspect this was also a lie & it is likely Netflix with ads that they were offering.

Regardless, they tried to con me on the 6 month price hike.

Went to Sky on a 900mb deal which works out at just shy of £19/month.

iniltous

Your Sky price will also increase , the difference is BT quote the increase in advance, so if they said £32 , it goes up £4 in March 2027 and another £4 in March 2028 , this isn’t kept secret it’s highlighted on the website etc…this type of advanced notice of the price increases is mandated, that’s why everyone who increases prices annually has to do this , the exception is Sky , they still put prices up in April every year , but they don’t say how much it will be when you sign up , but it’s usually in the £3 to £4 range for broadband and £1 to £3 for TV , the reason they don’t do the same as everyone else and apparently ignore the rules is because when they announce the yearly increase in January or February, they say if you want to leave using the price increase as the reason , provided you advise them quickly and move to another provider you can without penalty before the increase is applied in April .

Perhaps you can link to Sky showing 900Mb for £19 , the website price for that is £29 not £19 .

dnpark38

@BobbyEwing

"Went to Sky on a 900mb deal which works out at just shy of £19/month."

Well that's a good deal!

My Sky is £25 month and 150 mbps.

By the way your in for a shock come next March when they tell you price is increasing 1st April. But they do offer you leaving at no exit charges if you give notice.