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Expedia cancellation fee
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I am in agreement as I think TripAdvisor reviews if anyone pulled this nonsense would quickly destroy both entities business models
I should think the fact that it claims to be a virtual agent disqualifies it from being human
.Swiss airlines did the same to me (they have now corrected this to be fair)
I booked a non refundable flight and then wanted to cancel
I asked the idiot bot (Nelly) if there was a 24 hour cancelation policy and it told me there was no such policy which was complete nonsense as their T and C allow it
This kind of stupidity I can do without
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