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Expedia cancellation fee
Comments
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It only covered me until 4th may, I booked on 13th April,so less than a month of cancellation protection
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I clarified on that chat I would be paying a £250 on top of what I had already paid
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I don't think the two of you were on the same page, so I wouldn't rely on that - the norm is that you simply forfeit any refund, but were you actually charged twice?
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It only covered me till 4th may, I booked April 13th ,so less than a month of 'protection'
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No I wasn't charged as I ended up going
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OK, so if you ended up staying there as per (presumably uncancelled) booking, then this is all really just hypothesising, as you ultimately got what you paid for?
You may have an argument that you were misled by the agent, so could try a complaint to Expedia and see if you can squeeze a goodwill gesture out of them?
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It was 1000mile round trip, I wanted to cancel. I only went to avoid paying another £250.
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I could be wrong but suspect that the agent interpreted your reference to 'paying double to cancel' as meaning paying for both the original dates and your preferred new ones, rather than literally paying double for just the first set, given that they were clearly trying to arrange a rebooking without penalty, i.e. transferring the £250 from old to new dates.
That's obviously not how you understood the conversation though…
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How much did it cost you to travel 500 miles there and 500 miles back again?
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Maybe they followed the example of Craig and Charlie Reid, and walked it… 😉
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