Basic Broadband - EE to Sky advice

Mr_Benn

https://forums.moneysavingexpert.com/discussion/comment/82046672#Comment_82046672

My house alarm plugs into a small BT adaptor X16 G90 that is just plugged into a power socket. There is also an X17 K43 that my home phone plugs into. "An X17-K43 is a wireless Digital Voice Adapter supplied by BT and EE. It allows you to plug your older or existing standard corded or cordless home telephone into a modern internet-based landline router (like the BT Smart Hub or EE Router). "
Unfortunately it seems these only work with BT/EE. So I may have to look for another alternative way to connect our Yale house alarm to our landline.

Good tip about the options I could move away from Sky if things dont work out. I am tempted by the Virgin offer, but Sky is cheaper because they have pay as you go for landlines, rather than £8 a month. Thanks for the info about FTTP being better than Virgins lower Broadband packages. I had read that somewhere but good to have it confirmed.

Boohoo

I asked for a photo so we can see what your current alarm is connected to the BT socket as you may better answers.

As I have mentioned my phone connects to the router and my alarm works for dialing out.

https://helpforum.sky.com/

Go to the above link and look through there and if not sure start a thread as yo will get advice on Sky routers/ phone connections .

Mr_Benn

Please see a photo of the adaptor my alarm plugs into

1.jpg

2.jpg

https://www.greenboxshop.co.uk/products/bt-ee-digital-voice-2-adapters-only-work-with-bt-and-ee-digital-voice-service-new?srsltid=AfmBOorGbu5wEyInHNnrvhm9_nk6UOfqcX2W8oQw7wkICvBy2sDjCWoh

littleboo

The device that BT/EE supply are DECT extenders and as you mention, are only compatible with their routers. So if you move to Sky, you will need another solution.

Boohoo

https://forums.moneysavingexpert.com/discussion/comment/82047168#Comment_82047168

Not sure what alarm model you have but my alarm telephone cable goes into a double adapter along with dect phone then to a connector(don't know technical name) and that connects to the "tel 1" port on the fttp router and all works.

Have look at the sky help forum I linked to for more info

littleboo

The alarm is being connected via a BT supplied proprietary wireless extension device so presumably can't easily being connected directly to the router.

Boohoo

https://forums.moneysavingexpert.com/discussion/comment/82047345#Comment_82047345

We will have to wait for OP to get back to us on that.

Most alarms are near the front door so the router shouldn't be too far away.

JSmithy45AD

https://forums.moneysavingexpert.com/discussion/comment/82046719#Comment_82046719

I've not seen anyone claim they've changed the T&Cs yet and of course they can't make them retrospective.

Boohoo

https://forums.moneysavingexpert.com/discussion/comment/82047397#Comment_82047397

I was on about new contracts.

I can't see Sky keeping the way they have done contacts in the past as any one will join for a few months and then jump ship to another supplier rather than have built in price rises were you can't leave pentfree.

Mr_Benn

Currently we have the BT Hub upstairs, which is right next to the Alarm control panel unit. (it was upstairs to hardwire into my Desktop - but thats not needed now ).
The Alarm is a Yale Easy Fit Touch Screen alarm system (EF-Panel)

If I remember rightly, plugging the alarm into the BT Hub stopped working after our phone line went from analogue to digital. So I had to buy the BT digital adaptors.

Id rather stick with BT , but cant justify spending £20 a month doing so. Its free for me to leave mid contract, as they admitted blame about a discount on the package, but they wont haggle on the price as say Im still in contract.