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Can't get Gumtree to work

B0bbyEwing
B0bbyEwing Posts: 2,253 Forumite
1,000 Posts Third Anniversary Name Dropper

Got an email saying someone has been in touch about an item I'm selling on Gumtree.

Open Chrome up on PC (latest version, Windows 10), load up Gumtree but I can't access my profile. Anything in that blue banner - forget it.

Burger menu - forget it. Clicking does nothing.

Post an ad - forget it.

Messages - shows nothing. If i click it I THEN get a red 1 above it but it loads nothing.

I can search stuff, so the site partially works, but I can't actually access my account.

I'm wild guessing that the issue is my browser rather than Gumtree itself since the guy messaged me.

No other website is acting up within Chrome, to my knowledge.

Help would be appreciated.

Comments

  • born_again
    born_again Posts: 24,000 Forumite
    10,000 Posts Sixth Anniversary Name Dropper

    Try a different browser?

    Life in the slow lane
  • bob_a_builder
    bob_a_builder Posts: 2,383 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    Yes - I had the same the other day - something has changed because it worked fine in Chrome when i put some Ads up the other week
    Have had to install Firefox to be able use the site since

  • sausage_time
    sausage_time Posts: 1,951 Senior Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic

    I find the (Android) app quite useful. But working fine on Chrome here for me in any case. Ad blocker issue perhaps?

    I’m a Forum Senior Ambassador and I support the Forum Team on the Credit CardsSavings & InvestmentsBudgeting & Bank Accounts, and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.  All views are my own and not the official line of MoneySavingExpert.
  • Newcad
    Newcad Posts: 2,063 Forumite
    1,000 Posts Third Anniversary Name Dropper Photogenic
    edited 12 May at 5:55PM

    Check your security settings in Chrome.

    It has a habit of changing it to "Strict" or "Enhanced" (whichever Chrome calls it now) without your knowledge; -and the strict settings can cause problems on some webpages, problems such as not allowing some buttons to be clicked on.

    Set it back to "Standard/Basic" whichever Chrome calls it).

  • B0bbyEwing
    B0bbyEwing Posts: 2,253 Forumite
    1,000 Posts Third Anniversary Name Dropper

    Interesting if security settings have caused it - because I haven't changed any.

    Tried Firefox - website works, just not in Chrome.

    Weirdly, I have Adblockers turned ON in Firefox, no adblocker in Chrome.

  • hivosco
    hivosco Posts: 4 Newbie
    Second Anniversary Name Dropper First Post

    To see if it is a problem with your browser, and not just your settings, you can create a new profile in chrome, and just try the website on that, without installing any extensions, settings.

    Adblockers are run a lot by the community and more likely to make quick fixes when people report it is broken.

    It is equally possible an extension is breaking it, as well as settings on the browser (including experiments that can change them sometimes). Extensions certainly add more variables to it.

  • bob_a_builder
    bob_a_builder Posts: 2,383 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    I tried the Chrome security settings but didn't help me
    Disabled uBlock Origin on Gumtree page and that allowed it to work in Chrome for me

  • B0bbyEwing
    B0bbyEwing Posts: 2,253 Forumite
    1,000 Posts Third Anniversary Name Dropper

    In the end it was a waste of time.

    Turns out the guy with a non-English name who messaged me only wanted to know if it was still available or not but nothing other than that.

    Would love if it set off a sound alert on their phone when replying. I'd like to bombard some of these guys at 3am asking if they're still interested.

  • Undervalued
    Undervalued Posts: 9,885 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    Irritating as it is to get "is this still available" messages, it is partly at least the fault of Gumtree. Apparently on the Gumtree phone apps that text is in by default. Many inexperienced users seem to think that is what you are supposed to ask!

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