Broadband changing provider

iniltous

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Rather than mess around with individual ISP’s in the first instance, put your address in here , it will show what’s available from Openreach (the network you are currently on, and the largest full fibre network so you may have access to FTTP ) it will show the predicted speed for your address so even if FTTP (full fibre) is not available, if the higher speed bands available from fibre to the cabinet can be delivered (you are currently on 40Mb , sold as 36Mb by Talk Talk ) , there is a 80Mb and 55Mb profile but the higher one may not be available if your home is too far away from the cabinet , and 55Mb generally only offered by BT , most only offer 40 or 80 Mb depending on if the address can support it because of distance.

If FTTP is available from Openreach 1600Mb is available from some providers although that may be unnecessary but many other speeds are also available .

JSmithy45AD

https://forums.moneysavingexpert.com/discussion/comment/81964999#Comment_81964999

Any idea why I have 'exception' under sogea availability? I have FTTP of up to a gigabit so not important but just wondering.

Edit: never mind, just noticed it explains it further down :)

This site is in an FTTP priority area where FTTP is available but exceptionally SOGEA will also show as available to order but only at Non-Standard Premises (NSP) such as Hot site, Uninhabitable and Temporary locations. Migrations of WLR Solus (voice-only lines) is also allowed but only for SOGEA 0.5Mbps bandwidths. SOGEA 40/10 bandwidths order is also allowed.

Mary108

Gosh @diveunderthebonnet I'm not sure. Its still Talktalk who are contacting me. Maybe my transfer to Utility Warehouse is pending?

Mary108

Thanks @iniltous and @JSmithy45AD 😎

Mary108

I've had a look on the broadband checker link

It says:

Downstream high 80, low 77.1
Upstream line high 20, low 19

WBC FTTC unavailable

WBC SOGEA available

WBC FTTP up to 1000

VDSL multicaste available

Can anyone advise me what this means? What can I look at when choosing a new broadband provider?

JSmithy45AD

The WBC FTTP up to 1000 line shows that up to 1Gb is available to you via Fibre To The Premises (FTTP). This involves Open Reach fitting a new line from the pole perhaps (sometimes it comes underground) to your property where they'll fit a terminal box outside. This is wired to a new box inside and what's called an optical network terminal (ONT) box. The internet router is connected to it via an ethernet cable, the ONT also needs a power supply nearby as it's an optical circuit so can't carry its own power.

Moving to FTTP means your phone line will be a digital one so some old phones and other devices (medical alert devices especially need due consideration as the line isn't powered so a backup battery may be needed in very certain cases. If you have and can easily use a mobile, that shouldn't be an issue. Your phone will plug into the router BTW.

WBC FTTC unavailable means it's not available to new customers as part of the push to upgrade everyone. This is probably what you have now.

Edit: ignore the other 2 lines, they're not relevant.

JSmithy45AD

Also, once you've upgraded there's no way back to FTTC or lower services, not that there should be a need for that.

Mary108

Thanks @JSmithy45AD

So….if I move to plusnet's Full fibre 74 with

74Mb estimated download speed

• 40Mb minimum guaranteed speed
• 20Mb estimated upload speed

….will that be ok for me? Better than my current TalkTalk?

JSmithy45AD

https://forums.moneysavingexpert.com/discussion/comment/81966942#Comment_81966942

Better's a relative word Mary and will depend entirely on your own circumstance & needs, full fibre 74 will normally get that full speed so you can ignore the minimum speed quotes but do note, Plusnet don't do a landline package at all so you will have to rely on your mobile.

danco

As has been said, Plusnet don't do a landline package, but you should be able to move the landline to another provider if you want to. That might involve getting your own router, though. Whether you would be better going with someone who provides landline as well as broadband depends on individual circumstances.