HSBC cashback offer

InvesterJones

https://forums.moneysavingexpert.com/discussion/comment/82022695#Comment_82022695

I don't think it's changed, so you will have needed to qualify by May 11th or something like that.

Rich2808

https://forums.moneysavingexpert.com/discussion/comment/82023131#Comment_82023131

Yes - you needed to have opened the account and requested the transfer with HSBC by 11 May to qualify for the cashback offer.

The fixed rate cash ISA rate offered by HSBC has also dropped to 4.25% so not market leading either.

https://moneyfactscompare.co.uk/news/savings/hsbc-launches-isa-cashback-bonus/

SuzeQStan

got my compensation offer today - they put money in my hsbc current account. The compensation mitigates the interest I missed out on. Just about

friolento

My transfer money has finally arrived in my HSBC ISA today, 50 days after it left my old provider. Credit date is today, so there's another complaint coming the HSBC way.

snookerloopy96

https://forums.moneysavingexpert.com/discussion/comment/82030815#Comment_82030815

Wow, thats bad.

I check my old provider every single day, not left my 'former' ISA yet, tomorrow is the 10th, possibly 11th working day (YBS told me 7 working days which I thought was optimistic).

I (and no doubt many of us) am making sure I know precise dates as I just know there will be further arguments to come.

EDIT - today (Friday 12th June) is the date the funds left my former provider.

The wait begins!

nomorekids

https://forums.moneysavingexpert.com/discussion/comment/82030815#Comment_82030815

Ditto, finally in my account, got confirmation via complaint that they had it 11 days ago and they had transfer form on the 2nd April, I've been assured they credit interest from 15 working days after the 2nd April in my case but like you the date of receipt is showing today and not even 11 days ago when they already had the funds. How we are meant to check the interest is correct and they actually do this, I'm not at all confident they will.

efunc

Anyone still waiting for their transfer? My account was opened almost 10 weeks ago and I have been assured repeatedly since then that the funds (over £100k) are just a couple of days away. Surely this is either deliberate fraud, or incompetance to a level that should jeopordise their business license. No other bank operating in the UK has failed this spectacularly, or are they all at it??

Who has made a formal complaint to the FOS, and how was the progress? Did you receive any compensation?

friolento

https://forums.moneysavingexpert.com/discussion/comment/82032299#Comment_82032299

I think you are totally right not being confident.

I spoke to HSBC about my ISA transfer. The agent was largely clueless, and initially told me I would get interest from April 6, which is when I opened the ISA, and 15 calendar days before HSBC even received my money from the old provider. Only when I asked for written confirmation of this did he change his statement. He then said I would get interest from June 10, which is fifty days after HSBC received my money. As I had previously expected, I needed to raise a complaint about this. In my case, it’s a nearly 4 figure amount of missing interest, but I would not even accept a penny missing from the interest I am owed.

I would urge anyone whose money was not credited immediately to their ISA after it had left their old provider to clarify with HSBC when the HSBC interest payment will start. Do it now, don’t wait until maturity because HSBC are likely to take an eternity over sorting this issue.

ccluedo

https://forums.moneysavingexpert.com/discussion/comment/82032582#Comment_82032582

Neither of mine have been taken from existing providers, one was authorised on 22nd April, the other still hasn't even heard from HSBC yet.

Have had two auto mailers since formal complaint lodged in May. They seem to send these out every 2 weeks.

SuzeQStan

my OH is still waiting on HSBC to transfer his remaining matured isa funds from Lloyds which HSBC have tried to point blame at Lloyds for this.

We have it confirmed in writing from Lloyds that they made the funds available since 6th of April and prompted HSBC ‘on several occasions’ - no response just as they have been to all the rest of us.

I wish we had never bothered with them - we never will again. What a headache/nightmare ill excuse of a ‘bank’ they are