General Comments About Santander

wmb194

https://forums.moneysavingexpert.com/discussion/comment/81914908#Comment_81914908

If you use an iPad or iPhone paste isn’t disabled in Safari or Chrome and the operating system will even autofill it for you.

Edit: Just checked and paste isn't disabled in Safari on a Mac either. If you have Messages syncing turned on it'll autofill it as well.

GeoffTF

https://forums.moneysavingexpert.com/discussion/comment/81915089#Comment_81915089

I believe that you can force an OTP on login by ticking the box to say that you are on a public or shared computer. It will not stop the bad guys getting in from another computer though.

GeoffTF

https://forums.moneysavingexpert.com/discussion/comment/81915046#Comment_81915046

Santander never asks me for an OTP on login on either my PC running Linux Mint and Firefox, or on my Chromebook. The same is true for my friend's PC running Chrome with Windows 11. You must have set up something on your computer that Santander does not like. You could try another browser. If that fails, you should be able to fix the problem with a clean installation of the operating system.

grumpy_codger

https://forums.moneysavingexpert.com/discussion/comment/81915156#Comment_81915156

You must have set up something on your computer that Santander does not like.

Yes, the key word here is unknown 'something'.

You could try another browser.

I did

If that fails, you should be able to fix the problem with a clean installation of the operating system.

I'd rather keep copying&pasting their damn OTPs.

Nebulous2

Santander historically had an issue integrating all the different businesses they took over, and had very poor customer service reviews. A family member had a particularly difficult time getting access to an account with a modest amount in it, when their parent died.

Those times have gone though, they've done a lot of work to tidy it up, and they are much improved.

They've also been useful for some benefits, the 1-2-3 account was very good at the time, their zero credit card was great for using abroad. I've had at least one switch in bonus as an existing customer, and have just had a £100 amazon voucher for opening a new account.

They have a habit of tinkering with these perks however, and changing the rules, often reducing or removing the benefits.

They are my main account, and I use them as a hub for feeding my other bank accounts to pay regular savers, with very few problems.

friolento

https://forums.moneysavingexpert.com/discussion/comment/81915235#Comment_81915235

I can echo this experience. Even after taking away my remaining 123 Lite, and no longer getting their current account switch offers, I am still getting more financial benefits from Santander than from any other provider. Just recently, there has been a bit of a cashback and Amazon voucher bonanza which was mainly aimed at new customers but for which existing customers could also qualify.