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Octopus temporarily pause new sign up to Intelligent Octopus Flux (IOF) and Flux tariffs

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Comments

  • JKenH
    JKenH Posts: 5,404 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    edited 18 March at 6:11PM

    I just went to check it out and it said it is temporarily unavailable. I was going to post a screenshot but, as I have mentioned several times, this platform doesn’t seem to like iPads.

    Northern Lincolnshire. 7.8 kWp system, (4.2 kWwest facing panels , 3.6 kWeast facing), Solis inverters installed 2018, 5kW SSE facing system (shaded in afternoon) added in 2025 with Tesla PW3 battery, Mitsubishi SRK35ZS-S and SRK20ZS-S Wall Mounted A2A Heat Pumps, ex Nissan Leaf owner.
  • NedS
    NedS Posts: 5,335 Ambassador
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper

    Flux and Intelligent Flux are both still showing as temporarily unavailable here.

    I am a Forum Ambassador and I support the Forum Team on the Benefits & tax credits, Heat pumps and Green & Ethical MoneySaving forums. If you need any help on those boards, do let me know. Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.
  • Qyburn
    Qyburn Posts: 4,211 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper

    The message only comes up after you answer the "am I eligible?" questions ..

    Important: Energy prices are particularly volatile right now, so this tariff is temporarily unavailable. We’ll update this page as soon it’s available again

  • Scot_39
    Scot_39 Posts: 4,587 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper

    That "as soon" as message still on the Snug page too.

    https://octopus.energy/smart/snug-octopus/

  • MWT
    MWT Posts: 10,999 Forumite
    10,000 Posts Sixth Anniversary Name Dropper

    It is back on the official tariff list…

    Screenshot 2026-03-18 at 22-07-40 All our tariffs Octopus Energy.png
  • Buttmonkey
    Buttmonkey Posts: 7 Forumite
    Part of the Furniture First Post Combo Breaker

    That’s the annoying thing. They still promote them, my app even tells me to change to IOF, yet you just go round and around.
    Its not clear if your a new customer doing you homework to then order a system that these are not available. I get why pricing/rates might be impacted by what’s going on in the Gulf but a system that manages your export for your benefit wouldn’t be. It’s wrong to promote and not make it clearer these tariffs are not available.

  • debitcardmayhem
    debitcardmayhem Posts: 13,670 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 31 March at 12:08PM

    Have you tried using a browser ? I know flux is not available now though, but IOF is

    Removed I was wrong.

    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • MWT
    MWT Posts: 10,999 Forumite
    10,000 Posts Sixth Anniversary Name Dropper

    It is listed as there are people still on the tariff, but if you go to the page to sign-up for it you will see this message:

    Screenshot 2026-03-31 074559.png

    The tariff list is definitive list of tariffs both current and historic but that does not mean they are all open for new customers or for existing customers to transfer to them…

  • Qyburn
    Qyburn Posts: 4,211 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper

    I don't think you can actually sign up from that page. On the dedicated IOF page it still says it's paused, but after you've selected your system type.

  • debitcardmayhem
    debitcardmayhem Posts: 13,670 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    Mea culpa , didn't go further, I switched on 2/3/26.

    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
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