The Top Regular Savers Discussion Thread

flaneurs_lobster

https://forums.moneysavingexpert.com/discussion/comment/82103620#Comment_82103620

Working just fine here on Android.

username2026

My Zopa regular saver has matured today, but I don't have any options in the app to open a new one. I can only open a new access pot, or a longer-term fixed savings account.

The help robot is, predictably, no help - has the product been withdrawn? There is a page on their website about it, but in the help categories, there's no reference to it at all as a product you can get help with.

The recent update to the app has made things much more complicated so it may be the case they've hidden it somewhere daft.

ctdctd

https://forums.moneysavingexpert.com/discussion/comment/82103642#Comment_82103642

Look under Benefits on the home screen - I had to ask them where to find it last week!

Gers

https://forums.moneysavingexpert.com/discussion/comment/82103605#Comment_82103605

Every time I login it the app asks for a PIN code and then tells me 'thanks for registering a new device' - IOS. Just annoying, I'll probably phone them at some point.

pepsi_max2k

https://forums.moneysavingexpert.com/discussion/comment/82103605#Comment_82103605

yeah mine's hanging on a Message Preferences screen on opening. Website's fine so that's good enough.

friolento

https://forums.moneysavingexpert.com/discussion/comment/82103685#Comment_82103685

Mine's working fine on iOS right now. May be they have now fixed whatever the issue was.

username2026

https://forums.moneysavingexpert.com/discussion/comment/82103658#Comment_82103658

And there it is, thank you! Why wouldn’t it be somewhere completely different to all the rest of the savings accounts…

This new Zopa app really feels like a step backwards to me.

x44

Just apply Hutber's rule roughly meaning "any much heralded improvement from a corporate body masks an actual detioration in service"

Coined by the late Patrick Hutber, City Editor of the Daily Telegraph(early 1980's?)

flaneurs_lobster

https://forums.moneysavingexpert.com/discussion/comment/82103729#Comment_82103729

I kind of get their thinking, the RS is a 'benefit' of having the current 'Biscuit' account, not one of their savings accounts (Pots) available to everyone.

Still really annoying though, why not just hide it if you don't have the CA.

nottsphil

As if the wait for an account number isn't bad enough, ESBS are sending new customers emails to say their account number is finally available when it's not. They sent me one on Wednesday and after the hassle of logging in three times to no avail I phoned them yesterday. They said they had been overwhelmed (seems they were naïve about how attractive £500pm @ 6% would be). Also advised me to make sure my payment reached them by 4.45pm.