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British Gas wants to fix my gas meter that works fine.

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Comments

  • rufford155
    rufford155 Posts: 142 Forumite
    Tenth Anniversary 100 Posts Name Dropper Combo Breaker

    This has nothing at all to do with the age, efficiency or accuracy of the meter.

    It's only about them meeting government quotas for fitting smart meters.

    And they can save money by not sending someone to our house to read the meter.

    I believe they cannot legally force me to have one (yet).

    They are happy to accept my own readings every month so what's the problem ?

  • TimeLord1
    TimeLord1 Posts: 1,356 Forumite
    1,000 Posts Third Anniversary Savvy Shopper! Rampant Recycler

    Technically you could ask them to use letterbox communication only or other. But the priority is to get you up and running faster and warn you if there are's any outages as vulnerable customer. But if the meter is over a decade old or deemed dangerous, then you have no choice. But they will spam whatever contact you gave them phone, email, letterbox until you respond positively.

  • WiserMiser
    WiserMiser Posts: 612 Forumite
    500 Posts First Anniversary Name Dropper

    Delete your mobile number from your BG account.

  • EssexHebridean
    EssexHebridean Posts: 25,961 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    Or, alternatively, just let the supplier do what needs to be done…

    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
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    Balance as at 31/08/25 = £ 95,450.00. Balance as at 31/12/25 = £ 91,100.00
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  • bazdvd
    bazdvd Posts: 214 Forumite
    Third Anniversary 100 Posts Name Dropper

    https://www.moneysavingexpert.com/utilities/can-i-be-forced-to-have-a-smart-meter/#:~:text=Smart%20meters%20are%20NOT%20mandatory...%20unless%20yours%20is%20faulty%20or%20at%20the%20end%20of%20its%20life

  • MWT
    MWT Posts: 10,980 Forumite
    10,000 Posts Sixth Anniversary Name Dropper

    The meters tend to be owned by one of a number of asset management companies, but regardless of who actually owns it, your current supplier is responsible for maintaining/replacing it.

  • rufford155
    rufford155 Posts: 142 Forumite
    Tenth Anniversary 100 Posts Name Dropper Combo Breaker

    I am not frightened or stressed, just thoroughly fed up with it.

    It's not a very nice way for a company to treat their customers and it ought to be stopped.

    Any person sending texts like this virtually every day would be deemed a troll and could be prosecuted.

    So why are they allowed to get away with it when I have told them time and time again to stop bothering me about it and they actually agreed onetime.

    I do fully realise that I will have to have the smart meters at some time in the future.

  • timjim
    timjim Posts: 140 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker

    The British Gas fitter would only be able to tell you the meter was not leaking, he wouldn't have a clue as to whether it is recording correctly

  • bazdvd
    bazdvd Posts: 214 Forumite
    Third Anniversary 100 Posts Name Dropper

    so just let them fit a new meter and that will be the end of it.

    You are just causing yourself stress over it all and only have yourself to blame.

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