British Gas wants to fix my gas meter that works fine.

rufford155 · 28 January at 2:27PM

Does anybody know how to stop British Gas pestering about a smart meter.

I have had umpteen phone calls and emails that I have complained strongly about but now I'm getting a text message almost every day.

It's unwanted harassment and ought to be made illegal.

They always say my meter isn't working which is nothing but a barefaced lie.

Our boiler was serviced by them not long ago, so we asked the engineer to check the meter which he passed as perfectly fit.

I'm on a good fixed tariff with them but I am beginning to regret it since I am so frustrated with their constant pestering despite my strongly repeated refusals.

Baldytyke88 · 28 January at 2:45PM

Gas meters need replacing every 10 to 20 years, how old is your gas meter?

Energy suppliers have the legal power and obligation to replace gas meters, typically when they reach the end of their certified life.

doodling · 28 January at 2:46PM

Hi,

Perhaps you should allow them to install a smart meter?

It is not harassment if they need to contact you to ensure you meet your commitment to allow them to install their metering equipment. The alternative is that (eventually) someone will turn up with a warrant

bazdvd · 28 January at 2:47PM

why are you so against a smart meter being fitted?

TimeLord1 · 28 January at 2:52PM

It will probably get worse with the new compensation scheme. Let them come and swap it if needed, and then you will be left in peace. But they usually do the electrics first before gas, or together, depending on who you're paying for your electric and gas. Take's less than an hour.

One other thing are you on their priority lists?