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Samsung Phone Password Locked- how can I get it unlocked?

So my dad passed away recently and I have his Samsung mobile with me. 
No one knew his passcode so we cannot actually get into the phone.
my question is, if I sell the phone on, do I have the option of a hard reset and will that wipe the passcode on it? I have tried this but not having much luck. Any advice appreciated 
I think it’s an A35/36 model

Comments

  • FrugaiMacDugal
    FrugaiMacDugal Posts: 607
    500 Posts Second Anniversary Photogenic Name Dropper
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    Maybe this will help.
  • Olivia2018
    Olivia2018 Posts: 16
    Third Anniversary 10 Posts Name Dropper
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    Thanks for this. The only issue is I think is it needs me to access the Google account also, problem is I don’t know it 
  • sausage_time
    sausage_time Posts: 2,109
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Senior Ambassador
    A timely reminder to consider setting this up on your Google account (and asking relatives to think about it too)

    https://myaccount.google.com/inactive

    Apple has something similar I believe.
    I’m a Forum Senior Ambassador and I support the Forum Team on the Credit Cards, Savings & Investments, Budgeting & Bank Accounts, and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.  All views are my own and not the official line of MoneySavingExpert.
  • flaneurs_lobster
    flaneurs_lobster Posts: 12,813
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    It's supposed to be hard to factory reset Samsung phones - the idea is to make phone theft unattractive. 

    If a Samsung account had been set up on the phone you wouldn't even have got as far as the factory reset.

    There's no way round Google's FRP system that I'm aware of, Google may make available the contents of a deceased person's account (after stringent checks) but will not divulge passwords or give over control of the account.

    That phone's worth (after reset) maybe £100 tops, maybe consider if it's worth the effort.
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