UC/ID Verify

TimeLord1

Maybe the ESA credits is affecting it because it's not currently on the migration to move across list. I would  wait but get some official help. Also as suggested.

 I have seen one very similar the lack of ID for young people is common really no digital footprint when they're starting out.

8dayweek

Disabled Student criteria would relate to advanced Education - Is your 16 y/o in advanced Education?

Otherwise, I’m struggling to see how an U/18 with parental support in full time, non-advanced Education would be anything other than a Qualifying Young Person on their parent / guardian’s benefit claim. 

poppy12345

TimeLord1 said:

Maybe the ESA credits is affecting it because it's not currently on the migration to move across list. I would  wait but get some official help. Also as suggested.

 I have seen one very similar the lack of ID for young people is common really no digital footprint when they're starting out.

A credits only NsESA claim would not prevent a claim for UC. Lack of ID should not prevent the claim either because they can do a biographical appointment where they would ask specific questions related to the claimant. 

8dayweek said:

Disabled Student criteria would relate to advanced Education - Is your 16 y/o in advanced Education?

Otherwise, I’m struggling to see how an U/18 with parental support in full time, non-advanced Education would be anything other than a Qualifying Young Person on their parent / guardian’s benefit claim. 

I believe they’ve left full time education. For this reason I don’t see why they shouldn’t be entitled to UC. 

Spoonie_Turtle

poppy12345 said:

8dayweek said:

Disabled Student criteria would relate to advanced Education - Is your 16 y/o in advanced Education?

Otherwise, I’m struggling to see how an U/18 with parental support in full time, non-advanced Education would be anything other than a Qualifying Young Person on their parent / guardian’s benefit claim. 

I believe they’ve left full time education. For this reason I don’t see why they shouldn’t be entitled to UC. 

A 16yo should still be in some kind of education or training until the age of 18.  (I've not managed to get my head around how that interacts with UC though.)

TimeLord1

For someone to close it, that would surely be a case manager?  I'm also thinking the PIP claim, if it hasn't been open long, could be affecting the information. But overall, without speaking and explaining the reasons, he should get a reconsideration. 

huckster

Suggest submitting new claim straight away and once submitted send journal message saying that an error has occurred, as the last claim period should not have been closed as your Son does meet eligibility criteria to claim UC.

Claiming if you’re 16 or 17

You can make a claim for Universal Credit if any of the following apply:

• you have a health condition or disability and have medical evidence for it, such as a fit note
• you’re caring for someone who gets a health or disability-related benefit
• a medical professional has said you’re nearing the end of life
• you’re responsible for a child
• you live with your partner, have responsibility for a child and your partner is eligible for Universal Credit
• you’re pregnant and expecting your baby in the next 11 weeks
• you’ve had a baby in the last 15 weeks
• you do not have parental support, for example you do not live with your parents and are not under local authority care

And submit a mandatory reconsideration request saying that the last claim period was closed in error and that your Son is eligible to claim, as not in education or training and meets criteria regarding health.

pope

8dayweek said:

Disabled Student criteria would relate to advanced Education - Is your 16 y/o in advanced Education?

Otherwise, I’m struggling to see how an U/18 with parental support in full time, non-advanced Education would be anything other than a Qualifying Young Person on their parent / guardian’s benefit claim. 

No not in any education at all.

pope

poppy12345 said:

TimeLord1 said:

Maybe the ESA credits is affecting it because it's not currently on the migration to move across list. I would  wait but get some official help. Also as suggested.

 I have seen one very similar the lack of ID for young people is common really no digital footprint when they're starting out.

A credits only NsESA claim would not prevent a claim for UC. Lack of ID should not prevent the claim either because they can do a biographical appointment where they would ask specific questions related to the claimant. 

8dayweek said:

Disabled Student criteria would relate to advanced Education - Is your 16 y/o in advanced Education?

Otherwise, I’m struggling to see how an U/18 with parental support in full time, non-advanced Education would be anything other than a Qualifying Young Person on their parent / guardian’s benefit claim. 

I believe they’ve left full time education. For this reason I don’t see why they shouldn’t be entitled to UC. 

Yes has left full time education. Child benefit has also been updated and made aware not in education 

pope

TimeLord1 said:

For someone to close it, that would surely be a case manager?  I'm also thinking the PIP claim, if it hasn't been open long, could be affecting the information. But overall, without speaking and explaining the reasons, he should get a reconsideration. 

Was awarded PIP 2 months ago. I put in the journal that he is in receipt of PIP and the rates he gets it at.

pope

huckster said:

Suggest submitting new claim straight away and once submitted send journal message saying that an error has occurred, as the last claim period should not have been closed as your Son does meet eligibility criteria to claim UC.

Claiming if you’re 16 or 17

You can make a claim for Universal Credit if any of the following apply:

• you have a health condition or disability and have medical evidence for it, such as a fit note
• you’re caring for someone who gets a health or disability-related benefit
• a medical professional has said you’re nearing the end of life
• you’re responsible for a child
• you live with your partner, have responsibility for a child and your partner is eligible for Universal Credit
• you’re pregnant and expecting your baby in the next 11 weeks
• you’ve had a baby in the last 15 weeks
• you do not have parental support, for example you do not live with your parents and are not under local authority care

And submit a mandatory reconsideration request saying that the last claim period was closed in error and that your Son is eligible to claim, as not in education or training and meets criteria regarding health.

I really don't understand why UC decided to close the claim saying not eligible because he is eligible. He has established the ESA credits and is in the support group which supports he has health condition/disability. As I can still login to UC i have gone to the journal it mentions someone's name at 1.30pm with a enty ID verification appointment arranged for 3pm and then another entry by the same person at 1.30 we will phone you to verify your appointeeship at 3.20. And then the same person has cancelled the claim at 1.38pm.

The journal only mentions claim closed as not eligible. But i need to find out what the reason is to cancel the claim. UC phone line will not speak to me at all as I am not down as verified appointee. Even though I explained that I am authorised by DWP as a appointee and have the paperwork.

If I was to put in a mandatory reconsideration will I not have the same problem. They would want to speak to my Son due to appointeeship not verified ? To get update on reconsideration I will have to phone the UC line again they will not speak to me

How long will the mandatory reconsideration take to resolve?

I have seen that a complaint can be put in against UC Online but this service does not have the option to upload documents.

I have searched online and my local MP does not take caseloads which is pathetic.

Me as the appointee and my son should really not be going through this its a complete nightmare. What if I start new claim explain everything in detail in the journal and then take all documents to job centre and plea to them to listen to me and don't close claim?