Online parking payment not showing on credit card statement

James_Poisson

So you drove into the car park, left then went back in again, the dimwits and their ANPR camera on a pole IT system has probably got totally confused then or counted it as a no charge one visit and an unpaid second visit.

Complain to the land owner as advised, but no way should you be paying these halfwitted scammers.

R63214

James_Poisson said:

So you drove into the car park, left then went back in again, the dimwits and their ANPR camera on a pole IT system has probably got totally confused then or counted it as a no charge one visit and an unpaid second visit.

Complain to the land owner as advised, but no way should you be paying these halfwitted scammers.

Thank you

I am going to make an online appeal to Nexus.

Is this the right stage to ask for detailed evidence from them? e.g.:

- show me close up photos of the parking notices
- prove you are authorised by the land owner - show the contract (I have seen this used elsewhere)
- show me the ANPR photos of the car entering and leaving the first time
- show me an audit trail of all interactions I made with your app

Or should I do that if it goes to the POPLA stage?

Le_Kirk

You should ask them for the "orphan images" those of the vehicle leaving the first time and the vehicle entering the second time.

Coupon-mad

R63214 said:

James_Poisson said:

So you drove into the car park, left then went back in again, the dimwits and their ANPR camera on a pole IT system has probably got totally confused then or counted it as a no charge one visit and an unpaid second visit.

Complain to the land owner as advised, but no way should you be paying these halfwitted scammers.

Thank you

I am going to make an online appeal to Nexus.

Is this the right stage to ask for detailed evidence from them? e.g.:

- show me close up photos of the parking notices
- prove you are authorised by the land owner - show the contract (I have seen this used elsewhere)
- show me the ANPR photos of the car entering and leaving the first time
- show me an audit trail of all interactions I made with your app

Or should I do that if it goes to the POPLA stage?

Don't clutter up the main (only) point.