Your ‘National Motorway Awareness Course’ offer has been Withdrawn by WEST MIDLANDS POLICE

Grey_Critic

Dlev11 said:

attila_123 said:

I received an email from ndors saying the above. The email said if I want to know the reason, to call 101 and ask for West Midlands Police. Big mistake, I called and had a 101 phone support member complaining they should not have put 101 on the email as they can’t put anyone through. The extension they normally put people through has a full mailbox and no longer accepting message. They said just email them. I have emailed and waiting to hear back (5 days now). 

I’m not sure what’s happened. I was offered a course or points, I chose the course paid and booked it. This was 4 weeks ago. 

Does anyone else know what I can do? Or have come across this issue? Thank you

Hi, I received one of these yesterday as well (same camera, same speed). 

How did you find out I had been dropped? I have contacted multiple emails, phone numbers etc… and left emails outlining the situation or voicemails. Is it just playing a waiting game for them to respond?

thabks 

I have said above SEND A LETTER signed for - Emails do get stuck in the ether but you cannot prove it and nobody owns up that they took a telephone call

You need something to prove you have responded if a court summons comes through the letter box. 

Many years ago a customer made a complaint - he stated in front of my MD that it was me and pulled out a diary where it stated on a particular day and time he spoke to someone and he identified me.

The MD was convinced until I pointed to the holiday list and said it could not have been - I was on holiday in Majorca. No proof No Defence

Okell

Grey_Critic said:

Dlev11 said:

attila_123 said:

I received an email from ndors saying the above. The email said if I want to know the reason, to call 101 and ask for West Midlands Police. Big mistake, I called and had a 101 phone support member complaining they should not have put 101 on the email as they can’t put anyone through. The extension they normally put people through has a full mailbox and no longer accepting message. They said just email them. I have emailed and waiting to hear back (5 days now). 

I’m not sure what’s happened. I was offered a course or points, I chose the course paid and booked it. This was 4 weeks ago. 

Does anyone else know what I can do? Or have come across this issue? Thank you

Hi, I received one of these yesterday as well (same camera, same speed). 

How did you find out I had been dropped? I have contacted multiple emails, phone numbers etc… and left emails outlining the situation or voicemails. Is it just playing a waiting game for them to respond?

thabks 

... You need something to prove you have responded if a court summons comes through the letter box...

Respond to what?

He's received an email saying his booked course has been withdrawn.

What does either of them need to repond to?

Grey_Critic

He opted for an awareness course and paid for that. What he and the other poster does not have is a proper explanation. Have they cancelled this due to dropping the charge OR have they decided to proceed with a prosecution?

Both posters do need to be sure that the matter is at an end and emails and telephone calls are not telling that which is why I have suggested writing. 

You might think that an email is the answer but there are many documented cases where they have not been received for various reasons including SPAM folders.

Should it finish up in court the excuse I did not get the email would not carry much weight and people on a regular basis deny telephone calls. 

TooManyPoints

You need something to prove you have responded if a court summons comes through the letter box.

Should it finish up in court the excuse I did not get the email would not carry much weight and people on a regular basis deny telephone calls.

But he did get the e-mail. If he hadn’t he would turn up (or log in) to do the course. What purpose would making an excuse that he didn’t get the e-mail serve?

He has nothing to respond to, let alone anything where he needs proof of a response. I can understand he might be curious to learn why the course offer was withdrawn and whether or not the matter has been discontinued. But he needs no proof of those enquiries.

Or am I missing something?

facade

He just needs to keep the email, and sit tight until he gets a letter, either re-offering the fixed penalty, Court paperwork or informing that on this occasion as a special favour they have decided to discontinue the prosecution and no further action will result.

Should it go to Court, armed with the original offer of a course, proof of booking a course and the email withdrawing the offer after booking and paying he would ask for sentencing to be at the fixed penalty level, as he was prevented from taking up a fixed penalty by The Police themselves. 

I assume that the 28 day window to accept and pay the COFP has passed, otherwise he would need clarification from WMP as to how to proceed- whether to pay the fixed penalty or not.

TooManyPoints

I assume that the 28 day window to accept and pay the COFP has passed, otherwise he would need clarification from WMP as to how to proceed- whether to pay the fixed penalty or not.

Have the police made an offer?

tonford

This has happened to me this morning. I am in one of the counties mentioned above. I have emailed and we will see but I am at a loss.

facade

It seems that some prosecutions are being cancelled.

Fixed penalties/course fees are being returned and the cases marked as "no further action" but no-one knows why they would just do this, unless there is A Problem with signage, equipment used, legality of the limit or the process they followed.

There is no guarantee that these withdrawals are the same thing though without official confirmation. (It may even be that courses have been completely stopped across the country, but that seems unlikely)

If they just withdrew the offer of a course because they can snatch it away if they feel like it, you would expect to still have the offer of a fixed penalty disposal on the table, and therefore to be re-offered it, or instructed to take up the original offer if there is still time to reply to it. (or if they progress straight to Court because of the timing you can request the equivalent penalty to the FPN, because it is their fault, not yours, that you couldn't accept it)

So I would await a letter informing you of what to do, or explaining that the prosecution has been dropped.

You'd think there would be either a more informative email initially, or a bulk email with more information, as this is going to cause a lot of work for someone responding to (or deleting ) all these email queries.

Arctos

Petriix said:

attila_123 said:

Mildly_Miffed said:

You have no right to attend a course, and it can be withdrawn at any point right up to completion - with prosecution (or FPN) back on the table.

Have you done another m'way course in the last three years? That would instantly disqualify you.
Likewise, assuming speed, you may have fallen *just* outside their threshold for a course.

I did a course but than was 14 years ago. 56 in 50

I'd love to see a copy of the NIP showing 56. I've never seen one lower than 10% +2 over the limit. 

I had a speeding ticket in Norfolk a few years ago. The notice stated that I was doing 30.5 mph in a 30 zone and that it was a fixed camera so no leeway. I attended the speed awareness course and being health & safety trained to a high level had great fun in listing more hazards on the video than the people running the course.
What is clear is that there is an increasing "us and them" culture with enforcement. It is hardly going to promote public support for the police or local authorities.

Okell

TooManyPoints said:

You need something to prove you have responded if a court summons comes through the letter box.

Should it finish up in court the excuse I did not get the email would not carry much weight and people on a regular basis deny telephone calls.

But he did get the e-mail. If he hadn’t he would turn up (or log in) to do the course. What purpose would making an excuse that he didn’t get the e-mail serve?

He has nothing to respond to, let alone anything where he needs proof of a response. I can understand he might be curious to learn why the course offer was withdrawn and whether or not the matter has been discontinued. But he needs no proof of those enquiries.

Or am I missing something?

This ^

I have no idea what Grey_Critic is going on about sending them a letter