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Problem Accessing My Outlook Email account

I have just changed my laptop and am having a problem getting into my outlook email account I keep getting my old gmail account which is still active but rarrely used how do i get into my outlook account

Comments

  • sausage_time
    sausage_time Posts: 1,643 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Are you using a browser, and if so are you heading here?  

    https://outlook.live.com/mail/0/

    If so, under File Settings does this show your Outlook account?
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • As above how are you trying to get into your account, via browser or App?
    Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid


  • laserbeam
    laserbeam Posts: 180 Forumite
    Sixth Anniversary 100 Posts
    I am still trying to get used to this laptop the outlook tab appears on the desktop screen but when I click on it I get my old gmail email account it does not make sense to me
  • sausage_time
    sausage_time Posts: 1,643 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    You can use Outlook to read Gmail. 

    See the questions above.  You need to answer those before anyone can help.
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • shiraz99
    shiraz99 Posts: 1,853 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 1 November at 3:44PM
    laserbeam said:
    I am still trying to get used to this laptop the outlook tab appears on the desktop screen but when I click on it I get my old gmail email account it does not make sense to me
    The laptop's Windows Outlook app can support multiple types of email accounts including Gmail, it's likely that when you set it up you've defaulted to your gmail account. If you want to use a Microsoft account then just add the account on the app. Click on the Add Account link and follow the instructions.
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