Cashback for opening bank or investment accounts, including Cahoot

masonic

friolento said:

s71hj said:

friolento said:

flaneurs_lobster said:

s71hj said:

Santander have declined mine and my wife's £75 CASHBACK on the stocks and shares ISA within a week. We invested £100 which I thought was what was required. Is there something obvious we've done wrong? 

Oh, me too.
Were your investments to new ISAs (as in opened for this offer) or to existing account(s), as mine was?

Mine too. New ISA.

Smacks of a bit of false advertising

Are you appealing?

Yep. Have put in claims x2. I'm literally looking at the account in my App!! They have however withdrawn the ISA from cashback on TCB, which I don't feel is grounds for moving the goalposts.... Or abandoning the match!!! 

Unfortunately, this sort of thing has recently been happening all too often at TCB. They keep hiding behind the retailer allegedly declining the cashback and you never get a proper reason for why the retailer declined. The retailer washes their hands off it by saying the offer was from TCB, not from them. It really, really smells.

I've had a couple of instances of this in the past, with claims dragging on for over a year before eventually being closed unpaid. I stopped using TCB as a result. I much prefer direct offers from the providers, especially in financial services, as they are obliged to treat customers fairly.

friolento

flaneurs_lobster said:

 

TCB just decides off its own bat to offer money to anyone who deposits £100 in a Santander S&S ISA?

Seems unlikely.

I agree, this is unlikely. It's not what I said, either. I have just reported what I have experienced with TCB over the last year or so, with a variety of offers, across the industries.

friolento

masonic said:

friolento said:

s71hj said:

friolento said:

flaneurs_lobster said:

s71hj said:

Santander have declined mine and my wife's £75 CASHBACK on the stocks and shares ISA within a week. We invested £100 which I thought was what was required. Is there something obvious we've done wrong? 

Oh, me too.
Were your investments to new ISAs (as in opened for this offer) or to existing account(s), as mine was?

Mine too. New ISA.

Smacks of a bit of false advertising

Are you appealing?

Yep. Have put in claims x2. I'm literally looking at the account in my App!! They have however withdrawn the ISA from cashback on TCB, which I don't feel is grounds for moving the goalposts.... Or abandoning the match!!! 

Unfortunately, this sort of thing has recently been happening all too often at TCB. They keep hiding behind the retailer allegedly declining the cashback and you never get a proper reason for why the retailer declined. The retailer washes their hands off it by saying the offer was from TCB, not from them. It really, really smells.

I've had a couple of instances of this in the past, with claims dragging on for over a year before eventually being closed unpaid. I stopped using TCB as a result. I much prefer direct offers from the providers, especially in financial services, as they are obliged to treat customers fairly.

This is exactly where I was. The Santander S&S ISA offer did tempt me back. I now wish I had resisted.

Alexland

Oh mine got declined too - they didn't even send an email.

I have raised a TCB missing cashback claim with the drop-down reason that it's been declined putting in the new S&S ISA account number in the order number field.

I've had this before with a different provider and TCB ended up paying me eventually.

Yes I also prefer direct provider offers as they are usually quicker with less to go wrong but they do sometimes try and catch you into waiting for many months to receive and email and then having very little time to claim the reward.

s71hj

masonic said:

friolento said:

s71hj said:

friolento said:

flaneurs_lobster said:

s71hj said:

Santander have declined mine and my wife's £75 CASHBACK on the stocks and shares ISA within a week. We invested £100 which I thought was what was required. Is there something obvious we've done wrong? 

Oh, me too.
Were your investments to new ISAs (as in opened for this offer) or to existing account(s), as mine was?

Mine too. New ISA.

Smacks of a bit of false advertising

Are you appealing?

Yep. Have put in claims x2. I'm literally looking at the account in my App!! They have however withdrawn the ISA from cashback on TCB, which I don't feel is grounds for moving the goalposts.... Or abandoning the match!!! 

Unfortunately, this sort of thing has recently been happening all too often at TCB. They keep hiding behind the retailer allegedly declining the cashback and you never get a proper reason for why the retailer declined. The retailer washes their hands off it by saying the offer was from TCB, not from them. It really, really smells.

I've had a couple of instances of this in the past, with claims dragging on for over a year before eventually being closed unpaid. I stopped using TCB as a result. I much prefer direct offers from the providers, especially in financial services, as they are obliged to treat customers fairly.

If its this it's so cynical 

GetRichOrDieSaving

Alexland said:

I have raised a TCB missing cashback claim with the drop-down reason that it's been declined putting in the new S&S ISA account number in the order number field.

Ive just done the same also, so lets see what excuse they use.