The Cashback for Bank or Investment Accounts Discussion Thread

friolento

flaneurs_lobster said:

s71hj said:

Santander have declined mine and my wife's £75 CASHBACK on the stocks and shares ISA within a week. We invested £100 which I thought was what was required. Is there something obvious we've done wrong? 

Oh, me too.
Were your investments to new ISAs (as in opened for this offer) or to existing account(s), as mine was?

Mine too. New ISA.

Smacks of a bit of false advertising

Are you appealing?

savings37

Had my Santander S+S ISA cashback declined with tcb aswell..... new account 🙄

s71hj

friolento said:

flaneurs_lobster said:

s71hj said:

Santander have declined mine and my wife's £75 CASHBACK on the stocks and shares ISA within a week. We invested £100 which I thought was what was required. Is there something obvious we've done wrong? 

Oh, me too.
Were your investments to new ISAs (as in opened for this offer) or to existing account(s), as mine was?

Mine too. New ISA.

Smacks of a bit of false advertising

Are you appealing?

Yep. Have put in claims x2. I'm literally looking at the account in my App!! They have however withdrawn the ISA from cashback on TCB, which I don't feel is grounds for moving the goalposts.... Or abandoning the match!!! 

GetRichOrDieSaving

I have also had mine declined, after funding and holding the initial £100 since the application. Absolute con! 

GetRichOrDieSaving

s71hj said:

friolento said:

flaneurs_lobster said:

s71hj said:

Santander have declined mine and my wife's £75 CASHBACK on the stocks and shares ISA within a week. We invested £100 which I thought was what was required. Is there something obvious we've done wrong? 

Oh, me too.
Were your investments to new ISAs (as in opened for this offer) or to existing account(s), as mine was?

Mine too. New ISA.

Smacks of a bit of false advertising

Are you appealing?

Yep. Have put in claims x2. I'm literally looking at the account in my App!! They have however withdrawn the ISA from cashback on TCB, which I don't feel is grounds for moving the goalposts.... Or abandoning the match!!! 

How did you do this as I would also like to kicks up a stink.

arfster

My sant ISA got declined by retailer also. I'm guessing they got a lot of £100 accounts and just decided to refuse them all.

Was a new investment, although existing santander logon (current account) 

friolento

s71hj said:

friolento said:

flaneurs_lobster said:

s71hj said:

Santander have declined mine and my wife's £75 CASHBACK on the stocks and shares ISA within a week. We invested £100 which I thought was what was required. Is there something obvious we've done wrong? 

Oh, me too.
Were your investments to new ISAs (as in opened for this offer) or to existing account(s), as mine was?

Mine too. New ISA.

Smacks of a bit of false advertising

Are you appealing?

Yep. Have put in claims x2. I'm literally looking at the account in my App!! They have however withdrawn the ISA from cashback on TCB, which I don't feel is grounds for moving the goalposts.... Or abandoning the match!!! 

Unfortunately, this sort of thing has recently been happening all too often at TCB. They keep hiding behind the retailer allegedly declining the cashback and you never get a proper reason for why the retailer declined. The retailer washes their hands off it by saying the offer was from TCB, not from them. It really, really smells.

flaneurs_lobster

friolento said:

s71hj said:

friolento said:

flaneurs_lobster said:

s71hj said:

Santander have declined mine and my wife's £75 CASHBACK on the stocks and shares ISA within a week. We invested £100 which I thought was what was required. Is there something obvious we've done wrong? 

Oh, me too.
Were your investments to new ISAs (as in opened for this offer) or to existing account(s), as mine was?

Mine too. New ISA.

Smacks of a bit of false advertising

Are you appealing?

Yep. Have put in claims x2. I'm literally looking at the account in my App!! They have however withdrawn the ISA from cashback on TCB, which I don't feel is grounds for moving the goalposts.... Or abandoning the match!!! 

Unfortunately, this sort of thing has recently been happening all too often at TCB. They keep hiding behind the retailer allegedly declining the cashback and you never get a proper reason for why the retailer declined. The retailer washes their hands off it by saying the offer was from TCB, not from them. It really, really smells.

TCB just decides off its own bat to offer money to anyone who deposits £100 in a Santander S&S ISA?

Seems unlikely.

I'm guessing that the terms were not published correctly (...and leave the funds for 12 months..... or somesuch) and they've been swamped, so have fallen back on the small print that says (I haven't looked) "we don't have to pay this out if we made a mistake or for some other reason we haven't thought of yet".

masonic

friolento said:

s71hj said:

friolento said:

flaneurs_lobster said:

s71hj said:

Santander have declined mine and my wife's £75 CASHBACK on the stocks and shares ISA within a week. We invested £100 which I thought was what was required. Is there something obvious we've done wrong? 

Oh, me too.
Were your investments to new ISAs (as in opened for this offer) or to existing account(s), as mine was?

Mine too. New ISA.

Smacks of a bit of false advertising

Are you appealing?

Yep. Have put in claims x2. I'm literally looking at the account in my App!! They have however withdrawn the ISA from cashback on TCB, which I don't feel is grounds for moving the goalposts.... Or abandoning the match!!! 

Unfortunately, this sort of thing has recently been happening all too often at TCB. They keep hiding behind the retailer allegedly declining the cashback and you never get a proper reason for why the retailer declined. The retailer washes their hands off it by saying the offer was from TCB, not from them. It really, really smells.

I've had a couple of instances of this in the past, with claims dragging on for over a year before eventually being closed unpaid. I stopped using TCB as a result. I much prefer direct offers from the providers, especially in financial services, as they are obliged to treat customers fairly.

friolento

flaneurs_lobster said:

 

TCB just decides off its own bat to offer money to anyone who deposits £100 in a Santander S&S ISA?

Seems unlikely.

I agree, this is unlikely. It's not what I said, either. I have just reported what I have experienced with TCB over the last year or so, with a variety of offers, across the industries.