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Argos refusing to accept return

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Comments

  • sheramber
    sheramber Posts: 23,152 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Brie said:
    I'd go back to the ad for this on the Argos website.   Does it say anything about "smooth ironing" "non stick" etc?  If so then I'd claim false advertising as the OP says "I used it once and didn't get on with it (sticking to clothes rucking them up, ...)"

    I wouldn't expect a iron to stick to clothes assuming the temperature settings are correct/accurate and I don't know how an iron would "ruck up" clothing unless there was some abrasion on the plate.

    If the iron is too hot for a light weight fabric it will stick and in the process will it ruck up as the operator continues to move the iron. 

    Been there and done it. 

    I was taught to test the iron on an unseen part to ensure it was a suitable temperature to proceed.

    The fact that there are only three temperature settings would have been visible before using.  
  • screech_78
    screech_78 Posts: 648 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    We’ve asked our legal team before (not Argos) and their view was that any purchases made as click & collect would be classed as a distance sale. 
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