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Ulster Savings

Hi, I have opened an account with them as they offer 4.5%. I've just gone for a savings account and not a current account.

Since then, I've been reading a few horror stories online, such as being unable to close the account, interest not being paid, unable to transfer funds to a non Ulster account.

Does Ulster just work exactly like NatWest would with transfers, or is it going to get complicated without a current account with them?

Thanks
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Comments

  • 35har1old
    35har1old Posts: 2,088 Forumite
    1,000 Posts Second Anniversary Name Dropper
    thevoid69 said:
    Hi, I have opened an account with them as they offer 4.5%. I've just gone for a savings account and not a current account.

    Since then, I've been reading a few horror stories online, such as being unable to close the account, interest not being paid, unable to transfer funds to a non Ulster account.

    Does Ulster just work exactly like NatWest would with transfers, or is it going to get complicated without a current account with them?

    Thanks
    Have you registered for biometrics approval?
    If not withdrawals restricted to £750 per day
  • thevoid69
    thevoid69 Posts: 41 Forumite
    10 Posts
    35har1old said:
    thevoid69 said:
    Hi, I have opened an account with them as they offer 4.5%. I've just gone for a savings account and not a current account.

    Since then, I've been reading a few horror stories online, such as being unable to close the account, interest not being paid, unable to transfer funds to a non Ulster account.

    Does Ulster just work exactly like NatWest would with transfers, or is it going to get complicated without a current account with them?

    Thanks
    Have you registered for biometrics approval?
    If not withdrawals restricted to £750 per day
    Not yet as my account hasn't been added to the app
  • fonesaver
    fonesaver Posts: 296 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    thevoid69 said:
    Hi, I have opened an account with them as they offer 4.5%. I've just gone for a savings account and not a current account.

    Since then, I've been reading a few horror stories online, such as being unable to close the account, interest not being paid, unable to transfer funds to a non Ulster account.

    Does Ulster just work exactly like NatWest would with transfers, or is it going to get complicated without a current account with them?

    Thanks
    It works the same as NatWest/RBS. Withdrawals can be made by Faster Payments to any account. I have the previous Loyalty Saver and everything works perfectly.
  • thevoid69
    thevoid69 Posts: 41 Forumite
    10 Posts
    fonesaver said:
    thevoid69 said:
    Hi, I have opened an account with them as they offer 4.5%. I've just gone for a savings account and not a current account.

    Since then, I've been reading a few horror stories online, such as being unable to close the account, interest not being paid, unable to transfer funds to a non Ulster account.

    Does Ulster just work exactly like NatWest would with transfers, or is it going to get complicated without a current account with them?

    Thanks
    It works the same as NatWest/RBS. Withdrawals can be made by Faster Payments to any account. I have the previous Loyalty Saver and everything works perfectly.
    Thanks, so I'm not going to run into any issues with the money being trapped in Ulster and not being able to transfer it out to another bank?

    Are there any limits per day on anything? 4.5% seems too good to be true.
  • Middle_of_the_Road
    Middle_of_the_Road Posts: 1,210 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    thevoid69 said:
    fonesaver said:
    thevoid69 said:
    Hi, I have opened an account with them as they offer 4.5%. I've just gone for a savings account and not a current account.

    Since then, I've been reading a few horror stories online, such as being unable to close the account, interest not being paid, unable to transfer funds to a non Ulster account.

    Does Ulster just work exactly like NatWest would with transfers, or is it going to get complicated without a current account with them?

    Thanks
    It works the same as NatWest/RBS. Withdrawals can be made by Faster Payments to any account. I have the previous Loyalty Saver and everything works perfectly.
    Thanks, so I'm not going to run into any issues with the money being trapped in Ulster and not being able to transfer it out to another bank?

    Are there any limits per day on anything? 4.5% seems too good to be true.
    App withdrawal with biometrics usually £20k
    4.5% is a good rate, hardly too good to be true. Ulster were previously market leading with their 5.2% Loyalty
  • thevoid69
    thevoid69 Posts: 41 Forumite
    10 Posts
    thevoid69 said:
    fonesaver said:
    thevoid69 said:
    Hi, I have opened an account with them as they offer 4.5%. I've just gone for a savings account and not a current account.

    Since then, I've been reading a few horror stories online, such as being unable to close the account, interest not being paid, unable to transfer funds to a non Ulster account.

    Does Ulster just work exactly like NatWest would with transfers, or is it going to get complicated without a current account with them?

    Thanks
    It works the same as NatWest/RBS. Withdrawals can be made by Faster Payments to any account. I have the previous Loyalty Saver and everything works perfectly.
    Thanks, so I'm not going to run into any issues with the money being trapped in Ulster and not being able to transfer it out to another bank?

    Are there any limits per day on anything? 4.5% seems too good to be true.
    App withdrawal with biometrics usually £20k
    4.5% is a good rate, hardly too good to be true. Ulster were previously market leading with their 5.2% Loyalty
    Is that £20k per day? I'm surprised I can't do more than that.
  • friolento
    friolento Posts: 2,619 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    thevoid69 said:
    thevoid69 said:
    fonesaver said:
    thevoid69 said:
    Hi, I have opened an account with them as they offer 4.5%. I've just gone for a savings account and not a current account.

    Since then, I've been reading a few horror stories online, such as being unable to close the account, interest not being paid, unable to transfer funds to a non Ulster account.

    Does Ulster just work exactly like NatWest would with transfers, or is it going to get complicated without a current account with them?

    Thanks
    It works the same as NatWest/RBS. Withdrawals can be made by Faster Payments to any account. I have the previous Loyalty Saver and everything works perfectly.
    Thanks, so I'm not going to run into any issues with the money being trapped in Ulster and not being able to transfer it out to another bank?

    Are there any limits per day on anything? 4.5% seems too good to be true.
    App withdrawal with biometrics usually £20k
    4.5% is a good rate, hardly too good to be true. Ulster were previously market leading with their 5.2% Loyalty
    Is that £20k per day? I'm surprised I can't do more than that.
    20k per day is a normal limit with many banks but they all also do CHAPS for higher amounts

     https://www.ulsterbank.co.uk/support-centre/banking-from-home/make-payments/how-do-i-make-online-payments-greater-than-320000.html
  • thevoid69
    thevoid69 Posts: 41 Forumite
    10 Posts
    friolento said:
    thevoid69 said:
    thevoid69 said:
    fonesaver said:
    thevoid69 said:
    Hi, I have opened an account with them as they offer 4.5%. I've just gone for a savings account and not a current account.

    Since then, I've been reading a few horror stories online, such as being unable to close the account, interest not being paid, unable to transfer funds to a non Ulster account.

    Does Ulster just work exactly like NatWest would with transfers, or is it going to get complicated without a current account with them?

    Thanks
    It works the same as NatWest/RBS. Withdrawals can be made by Faster Payments to any account. I have the previous Loyalty Saver and everything works perfectly.
    Thanks, so I'm not going to run into any issues with the money being trapped in Ulster and not being able to transfer it out to another bank?

    Are there any limits per day on anything? 4.5% seems too good to be true.
    App withdrawal with biometrics usually £20k
    4.5% is a good rate, hardly too good to be true. Ulster were previously market leading with their 5.2% Loyalty
    Is that £20k per day? I'm surprised I can't do more than that.
    20k per day is a normal limit with many banks but they all also do CHAPS for higher amounts

     https://www.ulsterbank.co.uk/support-centre/banking-from-home/make-payments/how-do-i-make-online-payments-greater-than-320000.html
    Ok thanks. 

    Would you recommend them? No issues transferring between banks?
  • dcs34
    dcs34 Posts: 690 Forumite
    Eighth Anniversary 500 Posts Name Dropper
    thevoid69 said:
    friolento said:
    thevoid69 said:
    thevoid69 said:
    fonesaver said:
    thevoid69 said:
    Hi, I have opened an account with them as they offer 4.5%. I've just gone for a savings account and not a current account.

    Since then, I've been reading a few horror stories online, such as being unable to close the account, interest not being paid, unable to transfer funds to a non Ulster account.

    Does Ulster just work exactly like NatWest would with transfers, or is it going to get complicated without a current account with them?

    Thanks
    It works the same as NatWest/RBS. Withdrawals can be made by Faster Payments to any account. I have the previous Loyalty Saver and everything works perfectly.
    Thanks, so I'm not going to run into any issues with the money being trapped in Ulster and not being able to transfer it out to another bank?

    Are there any limits per day on anything? 4.5% seems too good to be true.
    App withdrawal with biometrics usually £20k
    4.5% is a good rate, hardly too good to be true. Ulster were previously market leading with their 5.2% Loyalty
    Is that £20k per day? I'm surprised I can't do more than that.
    20k per day is a normal limit with many banks but they all also do CHAPS for higher amounts

     https://www.ulsterbank.co.uk/support-centre/banking-from-home/make-payments/how-do-i-make-online-payments-greater-than-320000.html
    Ok thanks. 

    Would you recommend them? No issues transferring between banks?
    When I used their Loyalty Saver as my main pot of easy access savings I had no issues whatsoever. Instantaneous transfers, albeit these were mostly back and forth to a NatWest account. If you've used NatWest or RBS then it's effectively the same app and user experience.

    The only minor thing is NatWest staff in branches need a bit of persuading that they can actually deal with Ulster Bank queries in the same way they are trained to do for RBS ones!
  • friolento
    friolento Posts: 2,619 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    It’s a Natwest-owned brand, fully FSCS protected

     https://www.fscs.org.uk/check/check-your-money-is-protected/

    Withdrawals via their current account are instant (Faster Payment). Not sure how quick withdrawals from savings accounts are, but probably also instant. Subject to the usual fraud checking etc etc.

    Only you can decide whether the account/bank is for you. I have held a number of Ulster accounts on and off over the years and have no issues with them. I will pass on this particular account, however, as I don’t like the min £5k requirement for the good rate, and in any case, I still have other easy access accounts which pay more (these are no longer available for new applications).
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