SIP PCN - Ducie street Manchester.

Luffy135

Theres a car park that I have used before at Ducie street in Manchester (Around 10 spaces). I've parked in this exact spot before. 

Please see pictures here - https://photos.app.goo.gl/Y39q251UFA1YQjDw5

Now the entrance is clearly marked as a car park for use, but weirdly enough... the particular spot that I parked in has a "permit holder only" all the other bays don't have this signage, I only just noticed this after I got the PCN as who on earth checks the wall when the car park entrance is clearly marked for use. The frustrating thing is that I paid for my parking but obviously that's not what the PCN "reason" is against. 

Do I just follow the newbies guide? Wait for a NTK letter and then send the "TEMPLATE ''ONE SIZE FITS ALL'' FIRST APPEAL THAT DOESN'T SAY WHO WAS DRIVING": blue template?

Is it likely for this to get to court, or will it get cancelled before that? 

 Many thanks in advanced. 

Coupon-mad

Wait till day 26 then put in an appeal as registered keeper. It won't work but let's see if SIP remember to post a NTK.

Luffy135

Ok thanks, I shall put a reminder to send on day 26. 

Luffy135

@Coupon-mad - Day 26 has arrived. 
Am I suppose to be appealing here - https://www.sipcarparks.com/appeal-a-parking-charge-notice-pcn ? 

I'm getting : 
"Our records show that the PCN was issued on 23/09/2025, therefore there is no ability to appeal as your appeal is outside the 21 day permitted time scale."

Or should I be sending an appeal as registered keeper to the email : info@sipcarparks.co.uk

TIA 

Coupon-mad

Send it to their complaints email because the Joint Code requires a 28 day window.

Luffy135

Doing a quick google search it seems the "complaints email" is the same as info@sipcarparks.co.uk (https://www.sipcarparks.com/complaints) 

So in my email do i just do the following:

1) Add that "I'm writing to complain that upon trying to appeal a PCN on https://www.sipcarparks.com/appeal-a-parking-charge-notice-pcn it says I'm outside of the 21 day permitted time scale and the Joint Code requires a 28 day window for appeal" 
2) Copy the "appeal template in blue in the newbies post :  (TEMPLATE ''ONE SIZE FITS ALL'' FIRST APPEAL THAT DOESN'T SAY WHO WAS DRIVING 
3) Include my name, address and postcode? 

Thanks 

Coupon-mad

Yes.       

ChirpyChicken

May as well copy Megan in. Legal@sipcarkparks.co.uk

Luffy135

Thanks both, I've added at the bottom of my email that I've CC'd Megan in the email too 
cheers 

Luffy135

ChirpyChicken said:

May as well copy Megan in. Legal@sipcarkparks.co.uk

@ChirpyChicken Just FYI, I got a bounceback when I CC'ed the email you provided 

Legal@sipcarkparks.co.uk (Legal@sipcarkparks.co.uk)
Your message couldn't be delivered. The Domain Name System (DNS) reported that the recipient's domain does not exist.

@Coupon-mad, automated email came back with: 

"Thank you for your email, we have received your email and will be back in touch with you as soon as possible.

PLEASE NOTE: any email related to Parking Charge Notices (PCN's) will not be responded too.

Any correspondence related to a PCN can be served via https://www.sipcarparks.com/appeal-a-parking-charge-notice-pcn or by writing to SIP Parking Limited, PO BOX 5450, Manchester, M61 0JX. "

Do i need to write to them instead or what's the next step please? 

Coupon-mad

PLEASE NOTE: any email related to Parking Charge Notices (PCN's) will not be responded too.

LOL. Did nobody at SIP go to school?!

They have to respond to complaints.