MOT fail due to garage error

tinyfeet001

Mildly_Miffed said:

Several hundred quid's worth of grovel for that triviality is unbelievably generous.

Nah, they weren’t grovelling at all. And I appreciated their honesty. They did a poor job, owned it and played fair. And they still got a shed load of money at the end of the day.

born_again

Daughter had 2 tyres fitted by KF before MOT.
Took it to usual garage for MOT. Same as OP wrong way round. Garage sorted & retested @ no charge
Complained to KF & got £16 for each one.
Bite mini's hands off with that compo.

njkmr

Only thing I would be miffed at is the MOT record showing a fail in its history.
If the car was "special" in any way then a potential new purchaser looks at the history for a guide as to how the car has been looked after and a clear run of passes at MOT time tends to show it's been "looked after".
Only my opinion. 

sheslookinhot

njkmr said:

Only thing I would be miffed at is the MOT record showing a fail in its history.
If the car was "special" in any way then a potential new purchaser looks at the history for a guide as to how the car has been looked after and a clear run of passes at MOT time tends to show it's been "looked after".
Only my opinion. 

…and this years failure would in no way tend to show the car had not been looked after. At least by any sensible person.

tinyfeet001

njkmr said:

Only thing I would be miffed at is the MOT record showing a fail in its history.

Exactly that. Immaculate. Really well looked after. 10yrs old, top spec, only 20k on the clock, full service history, no MOT fails - until now. I accept things go wrong at this age, but this was so unnecessary. Frustrating but it’s done now.

Mildly_Miffed

tinyfeet001 said:

njkmr said:

Only thing I would be miffed at is the MOT record showing a fail in its history.

Exactly that. Immaculate. Really well looked after. 10yrs old, top spec, only 20k on the clock, full service history, no MOT fails - until now. I accept things go wrong at this age, but this was so unnecessary. Frustrating but it’s done now.

Poor thing. Use it more.

Anybody vaguely sensible looking at the MOT history will realise that's a trivially irrelevant fail, and absolutely no reflection on the car at all.

I presume the replacement tyres were needed because they were cracked and perished? Did you not notice that on your regular checks?

MACKEM99

WellKnownSid said:

tinyfeet001 said:

The garage admits making an unacceptable error, falling far short of expected standards. 

It’s a main Mini dealership who really ought to know how to fit tyres to one of their own cars. 

They won't fit tyres themselves.  Bob from the local tyre fitters will pop round to do it.

Yes but customer pays them not Bob.