EasyJet decline compensation claim due to airport collision

Collyboy84

la531983 said:

Kaiser05 said:

la531983 said:

I could change the clock on my phone and then take a photo too tbf 

Do I work for Easyjet too?

Why would you do that,if you were a genuine customer who had been wronged and being lied to by easyJet surely you would be annoyed and not making stupid pointless comments,but your obviously someone who just trolls sites to comment and irritate people who are on comparing stories and looking advice 

Merely saying its easy to manipulate things, likely need more than one photo to get a resolution. Settle down.

Why are you accusing passengers of manipulation rather than the Airline when it's blatantly obvious who is in the wrong?

la531983

Collyboy84 said:

la531983 said:

Kaiser05 said:

la531983 said:

I could change the clock on my phone and then take a photo too tbf 

Do I work for Easyjet too?

Why would you do that,if you were a genuine customer who had been wronged and being lied to by easyJet surely you would be annoyed and not making stupid pointless comments,but your obviously someone who just trolls sites to comment and irritate people who are on comparing stories and looking advice 

Merely saying its easy to manipulate things, likely need more than one photo to get a resolution. Settle down.

Why are you accusing passengers of manipulation rather than the Airline when it's blatantly obvious who is in the wrong?

Plural? From what you have said you have one timestamped photo.

Have you made contact with other passengers?

Kaiser05

la531983 said:

Collyboy84 said:

la531983 said:

Kaiser05 said:

la531983 said:

I could change the clock on my phone and then take a photo too tbf 

Do I work for Easyjet too?

Why would you do that,if you were a genuine customer who had been wronged and being lied to by easyJet surely you would be annoyed and not making stupid pointless comments,but your obviously someone who just trolls sites to comment and irritate people who are on comparing stories and looking advice 

Merely saying its easy to manipulate things, likely need more than one photo to get a resolution. Settle down.

Why are you accusing passengers of manipulation rather than the Airline when it's blatantly obvious who is in the wrong?

Plural? From what you have said you have one timestamped photo.

Have you made contact with other passengers?

Yet again are you a customer who was on the recieving end of a delay or cancellation or are you just trolling sites looking some sort of interaction? 

la531983

Kaiser05 said:

la531983 said:

Collyboy84 said:

la531983 said:

Kaiser05 said:

la531983 said:

I could change the clock on my phone and then take a photo too tbf 

Do I work for Easyjet too?

Why would you do that,if you were a genuine customer who had been wronged and being lied to by easyJet surely you would be annoyed and not making stupid pointless comments,but your obviously someone who just trolls sites to comment and irritate people who are on comparing stories and looking advice 

Merely saying its easy to manipulate things, likely need more than one photo to get a resolution. Settle down.

Why are you accusing passengers of manipulation rather than the Airline when it's blatantly obvious who is in the wrong?

Plural? From what you have said you have one timestamped photo.

Have you made contact with other passengers?

Yet again are you a customer who was on the recieving end of a delay or cancellation or are you just trolling sites looking some sort of interaction? 

This is a public forum anyone can make posts on.

Collyboy84

la531983 said:

Collyboy84 said:

la531983 said:

Kaiser05 said:

la531983 said:

I could change the clock on my phone and then take a photo too tbf 

Do I work for Easyjet too?

Why would you do that,if you were a genuine customer who had been wronged and being lied to by easyJet surely you would be annoyed and not making stupid pointless comments,but your obviously someone who just trolls sites to comment and irritate people who are on comparing stories and looking advice 

Merely saying its easy to manipulate things, likely need more than one photo to get a resolution. Settle down.

Why are you accusing passengers of manipulation rather than the Airline when it's blatantly obvious who is in the wrong?

Plural? From what you have said you have one timestamped photo.

Have you made contact with other passengers?

Another passenger has already posted on this thread and you're arguing with them as well.

Suggest you go for a lie down for while mate tbh.

la531983

Have you got any further proof between you other than one timestamped photo (that they could easily argue you changed the time on your phone to obtain?)

Collyboy84

la531983 said:

Have you got any further proof between you other than one timestamped photo (that they could easily argue you changed the time on your phone to obtain?)

Yes. Already posted it. I'm not in the habit of making stuff up for the sake of it.

Not sure why you insist both of us are lying tbh.

Collyboy84

la531983 said:

Have you got any further proof between you other than one timestamped photo (that they could easily argue you changed the time on your phone to obtain?)

Apologies. Should add that I was actually on the flight.

Were you?

If not, then you either think I'm lying (no idea why) or that an Airline did not immediately deny a delay compensation claim because the delay was not long enough to justify it but instead stated there was a 3rd party damage issue which was outside their control (the second one that day at a completely different airport).

Genuine question. Which of these scenarios is the more likely?

la531983

Collyboy84 said:

la531983 said:

Have you got any further proof between you other than one timestamped photo (that they could easily argue you changed the time on your phone to obtain?)

Yes. Already posted it. I'm not in the habit of making stuff up for the sake of it.

Not sure why you insist both of us are lying tbh.

Good luck. Let us know what the outcome is. You seem less angry than the other one so I will be ignoring him from now on

Grumpy_chap

Collyboy84 said:

Arrival time (when doors first opened) for my flight was 18:14, not 18:04.

This has been confirmed by my solicitor. 

If Arrival time had been under 3 hours late why have Easyjet not given this as the reason for denying my claim?

Given that you have employed the services of a Solicitor to advise and manage the case for you (which many might think is unusual), your best advice and guidance as to how to proceed must come from that Solicitor rather than random strangers on the internet.

The timing you quote of arrival time 18:14, as also confirmed by your Solicitor, do not align with the graphic that has also been posted:

Collyboy84 said:

That clearly quotes an arrival time of 18:10.
As I understand it, compensation is assessed based upon arrival time and not departure time.
I also understand that the trigger for compensation is "over 3 hours", not "3 hours", so that arrival at 3 hours late arrived 18:10 would seem to indicate that the compensation trigger has not been met.
What was the scheduled arrival time for your flight?

Obviously, with regard to the trigger for compensation having been met or otherwise, your Solicitor will be able to provide very sound advice and indicate to drop the claim if the delay has not elapsed past the trigger point.

I hope you can get this resolved amicably and without incurring too much cost for legal fees (which are likely not recoverable).  Please do report back with the outcome.