Been negged!

charlottevwa

I have received a negative from a buyer who didnt contact me first, and I did neg back, then I sent her an email explaining why I negged her.

If she had contacted me first about it, then I would have been happy to refund her..... That is the way Ebay should be... but unfortunately there is alot of Ebayers who don't know how to communicate anymore. Abit like what you did really...

G-G_4

You should have emailed the seller first to see what he was will to do to rectify the situation.

In future, make sure you get feedback left for you before you leave it for others, it's less likely people will leave you a negative if you havn't left them feedback, and also you can retaliate if you want to.

At the end of the day it eBay, don't worry yourself over it.

If you want rid of the feedback then email the seller, say you are sorry you didn't email him before leaving feedback but you were angry and dissapointed with the belt. Then apply for a mutual feedback withdrawal. You both have the feedback taken off and discounted, but only if you both agree.

bathgatebuyer

ukjoel wrote: »

I predict in 2008 someone is going to get stabbed for leaving a neg.
You just need to look at how peeved off people get about it on here and the ranting and raving that goes on.
Bearing in mind that both parties have each others address and there are so many nutters out there I am amazed nowone has been killed yet.
Am sure its only a matter of time.

Did you not see Street Wars / Road Wars / Police Stop / Police Camera Action / any-other-TV-cop-documentary in which the Police pulled some guys over for acting suspiciously and it turned out they had put a brick through someone's car window in a dispute over a car bought on Ebay which they'd had a dispute over?! :eek: Think I'll avoid putting mine on Ebay for sale!

I lost my 100% positive recently when someone complained that I'd used poor packaging to send an item. It couldn't have been that bad as it got to Sweden completely intact within 3 days.

I wear my negative with honour!

ourbovinepublic

I think the OP was perfectly right to leave the feedback she did. In fact, neutral was generous. The item was inferior, and even if the seller could resolve the situation, they deserve a neutral at the very least. I recently bought a CD that was listed as new, but when it arrived the case was cracked, the inlay was torn and the CD was smudged all over. It was quite cheap and the CD worked well enough, so it wasn't in my interests to return it, but the seller was nonetheless dishonest in their listings. I left negative feedback, and rightly so. In my case, the seller was mature enough not to retaliate, and actually left me positive feedback. I felt guilty at first, but why should I? If you advertise a product in a certain way, you should be prepared to deliver.

Nothing wrong with being honest.

ukjoel

I think the whole feedback issue could be resolved by a few simple changes to the process. Firstly I think the feedback comments should be allowed to be much longer. This would allow you to get a greater impression than A1/top seller/nice bloke etc. I also think if the feedback isnt positive people should be allowed a much greater opportunity to respond. For example in this case if the OP was able to paste a pic of the poor quality belt then people could see for themselves. I think if that was allowed a lot of buyers would list defects much more accurately or not sell crap on there at all.
I tend to be a bit suspicious of people with 100% feedback as I just cant believe its genuine especially if they sell 100+ items. Maybe we need to remove positive and neg all together and just use comments (which are mandatory).

Ephemera

I'm an eBay user, and had fake items last year.

They were described as genuine Nokia parts but turned out to be inferior fakes. I emailed the seller, telling them I was surprised that when I checked the battery code it came back unrecognised, and I was very unhappy with the quality of the fascias, and they looked different to the original. (I played the idiot buyer but knew full well the seller was flogging knockoffs)
The seller acted 'surprised' that the items were 'fake' and that his 'supplier' must have put them in by 'mistake'. He offered to refund in full, and I accepted. No negative feedback was left by either party.

Of course, if I had not got a refund or got negative feedback I would have been straight onto eBay and Nokia, and anyone else with a vested interest in stopping fake goods so it was in his interest to go quietly :rotfl::rotfl::rotfl:

Avoriaz

ourbovinepublic wrote: »

..I recently bought a CD that was listed as new, but when it arrived the case was cracked, the inlay was torn and the CD was smudged all over. It was quite cheap and the CD worked well enough, so it wasn't in my interests to return it, but the seller was nonetheless dishonest in their listings. I left negative feedback,.

That was probably fair enough if it was listed as new.

I buy lots of CDs and DVDs on ebay and from other second hand sources. I don’t expect an ebay purchased disk to be pristine, though they are usually in very good condition.

If one arrives smudged and dirty I am irritated as I look after my own very carefully but it only takes me 30 seconds to clean it up. If the case is cracked I have plenty of spares I can use.

I did recently buy 2 used CDs in one lot that arrived quite dirty with really tatty and broken cases and smudged disks. I cleaned them up and replaced the covers.

I did consider leaving bad feedback until I realised that I had paid a total of £3.50 including postage for 2 CDs that were quite rare and hard to find and they played perfectly.

I chilled out listening to the great blues music on them and left positive feedback.

baffcat

This is a classic case of why a seller shouldn't leave feedback until he knows the buyer is satisfied.

I have to agree with most of the other posters. If you left me a neutral/neg without contacting me first, you'd get a neg in return.

If you contacted me and were still unhappy with how I resolved a problem after that contact, I'd take it on the chin, and probably wouldn't leave a feedback of any sort in reply.

But by not even giving me the courtesy of telling me you were unhappy would definitely mean I needed to warn other sellers of your lack of communincation, so a neg it would be.

Also, I fail to see the point of posting about receiving a neg anyway. Is it going to affect your life, even your ebay life? I rarely if ever check my buyers feedback andd I think of lot of other sellers are the same.

Happy New Year

Baff

goldspanners

bathgatebuyer wrote: »

I lost my 100% positive recently when someone complained that I'd used poor packaging to send an item. It couldn't have been that bad as it got to Sweden completely intact within 3 days.

dont the swedes get a bit exitied about packaging!
i had this aswell,item got there ok,no damage but didnt like the packaging,so left me a neg.
i think on ebay in sweden they must post everything in swedish pine boxes!

Nenen

Reading all this about the protocol of leaving feedback has me slightly worried now! Wonder if any of you obviously knowledgable people can help me please?
I'm fairly new to Ebay and won and paid for a ring on there over 3 weeks ago... I was amazed to win it at a bargain price .. around £17 inc P&P for an 18 C gold topaz ring. I paid within minutes of end of auction and recieved a very nice message from the seller (has own shop) thanking me for my quick payment and telling me she would be posting it first class within three days. When it hadn't arrived after 2 weeks (I allowed extra time due to Christmas post) I emailed her and explained it hadn't arrived and asked politely if she had posted it yet. She emailed me back a couple of days later saying she had indeed posted it but, as she has had several things go missing recently, she would look into it. This was several days ago now and I haven't heard any more from her... neither has the ring turned up. I don't want to hassle her and am not sure what to do next. The cynic in me wonders if it went missing because I won it for so much less than it was proably worth and the trusting part of me wants to give her time and a fair exchange!
Any opinions of what I should do next or how I should handle things would be appreciated.