DCBL Again!

mhart68

Hi there,

My daughter has a residential parking permit for her flat car space and the car reg is even registered for that particular space, plus it was on display, yet she received 5 parking fines over a 5 day period whilst she was away on holiday! She appealed and they struck off 4 of the parking fines and yet didn't for one of them.

I told her just to ignore the letters and last week received another letter. I'd let her deal with it but what bothers me is that they are sending the letters to my home address as the car is still registered at my address.

is the advice to continue to ignore?

Coupon-mad

That letter is already in the pictures in post 4 of NEWBIES PLEASE READ THESE FAQS FIRST.

tacpot12

Is there any possible reason why DCBL might have cancelled 4 invoices but not the fifth?

Coupon-mad

The parking firm has done that because the conduct of parking the car (then going on holiday) was only done once. They were hoping she'd cough up £100. We are glad she didn't.

Anyway to the OP and your daughter & wider family car drivers; THIS MONTH ONLY you have a one-off chance to help change the law.

What parking operators do is is a national disgrace and a drain on Society, in terms of money and anxiety. To be part of the push to change things in future, it's very important that people like you and your daughter (separate responses and not using exact match words) tell the Government that:

a) motorists have no faith in POPLA or the IAS and that there must be a SINGLE APPEALS SERVICE that people trust. The sector is crying out for an independent and impartial appeals service - not two involved in a race to the bottom - that will give a real option to resolve disputed cases out of court. 

b).  THE ENRICHMENT OF 'DEBT RECOVERY FEES' MUST BE COMPLETELY BANNED. CASES ARE NOT SOLVED BY DEMANDING MORE MONEY AND OFFERING A 'PAYMENT PLAN' THAT ONLY THE VULNERABLE PAY. DRAS MAKE NO MONEY IF THEY HANDLE DISPUTES IN THE SPIRIT OF THE APPEALS CHARTER, WHICH IS WHY THEY ALWAYS PLOUGH ON TO COURT CLAIMS AND CCJs, RATHER THAN OFFERING REAL RESOLUTION AT PRE-ACTION STAGE. THEY OFFER NOTHING, NO LEGITIMATE OPTION TO KEEP CASES OUT OF COURT.

Responses are invited to the Consultation now:

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-8-weeks-from-11th-july-2025/p1

We will discuss it further in a few days or at the weekend on that thread if you want more focus.