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Car purchased in last five months from dealer - gearbox faulty

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Comments

  • powerful_Rogue
    powerful_Rogue Posts: 8,393 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    med_tech3 said:
    I am going to send the following message to the garage. Is it any good? What next steps can I take if they either ignore the message or say no? 
    I would like the car repaired under warranty please. The start of the issue was there from when I purchased the car. It made a 'wub wub' sound while driving and I did query this. I was told that is a normal noise for the Nissan auto gearbox but subsequently I have been in contact with an auto gearbox specialist who said those gearboxes should be silent and the noise is the sound of worn bearings. I cannot drive the car as I don't want to cause any extra damage and I also don't know if it will suddenly fail on me.
    Why did you say warranty when people said any claim you may have would be under the consumer rights act? Two totally different things.

  • sheslookinhot
    sheslookinhot Posts: 2,302 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Alderbank said:
    Ectophile said:
    It’s a 10 year old car with a high mileage. Good luck getting any contribution to the repair.

    You might be better getting a box from a car dismantler.

    That's irrelevant.  The Consumer Rights Act still applies.
    What bit is irrelevant ?
    All of it.

    If nothing specific is said about the gearbox there is an implied contract term that it is in reasonable condition for its age and mileage.
    If on investigation it turns out that it wasn't at the point of sale then the trader is in breach of the Consumer Rights Act and must repair or refund.
    It will be irrelevant if the OP gets a gearbox repaired or replaced. 
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