DCB Legal ltd LoC (Smart Parking ) Angouleme way

Bullet39

Hi All,

I disputed a PCN back in 2022 for keeper wasn't notified with 14 days which Smart parking replied say they did and they matter had been passed to Debt Recovery plus.  I had never and still to this day don't any evidence of the offence.  I know for a fact it wasn't me and evidence should show the sex of the driver is not male but I haven't seen the evidence.  I had a string of letter from Debt recovery plus in 2022 which I ignored and then nothing until to day (3 year later) I get a mail from DCB Legal with LoC.

is this an ok response and do anyone have the email to send the response too?

Subject: Response to Letter of Claim – [Your Name, Reference Number]

To DCB Legal Ltd,

I write in response to your Letter of Claim dated [insert date], regarding an alleged parking charge from Date at Angouleme Way Retail Park, Bury.

As the Registered Keeper, I deny any liability. I did not receive any Notice to Keeper within the statutory time period under Schedule 4 of the Protection of Freedoms Act 2012 (POFA), and as such, your client has failed to establish Keeper liability.

Further, the initial appeal response referenced only contact with a debt recovery agency, not any direct PCN or compliant Notice to Keeper. This is not compliant with POFA, which requires that a Notice to Keeper be served within 14 days of the alleged contravention if no Notice to Driver was issued.

I request that your client ceases further action and cancels this charge. Should your client proceed to litigation, I will request the court to strike out the claim as an abuse of process and will seek my full costs under CPR 27.14(2)(g).

Please confirm that the case is closed. If not, I require the following documents under the Pre-Action Protocol:

1. A copy of the original Notice to Keeper

2. Evidence of when it was posted

3. Any photographs taken

4. A full breakdown of the amount claimed

5. Evidence of a landowner contract or authority to enforce at the location

6. A copy of the signage on which you rely

Yours faithfully,
[Your Name]
[Address]

[Date] 

Brie

Not entirely sure that the evidence would reveal the sex of the driver unless there's some very good close up photos included.  Normally there isn't.  And in any case it's irrelevant as whomever was driving didn't enter into a contract for parking.

Gr1pr

Either email your LoC response or email the template response to DCB Legal found in the newbies sticky thread in announcements near the top of the forum by coupon mad,  second post 

Use the info@ email address 

Then wait for their template response followed by a court claim next month 

Coupon-mad

Why haven't you said at the start of that response that you were not the driver?

Please DON'T show us DCB Legal's drivel template reply when it comes. Search the forum for the VAT acronym in it and you'll see why we never want to see it again (thanks)!

Secondly, pretty please if you want to be part of the push to change things in future:

It's very important that people like you - struggling with aggressive court claims for no justified reason - tell the Government that:

a) you have no faith in POPLA or the IAS and that there must be the SINGLE APPEALS SERVICE that the Parking (Code of Practice) Act 2019 *almost* promised. That will give a real option to resolve disputed cases out of court.

b).  THAT THE ENRICHMENT OF 'DEBT RECOVERY FEES' MUST BE COMPLETELY BANNED. DISPUTED CASES ARE NOT SOLVED BY DEMANDING MORE MONEY AND ENGINEERING A 'PAYMENT PLAN'.

c). Tell them about your experiences.

Responses are invited to the Consultation now:

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-8-weeks-from-11th-july-2025/p1

Do it this month or in August at the latest pleeease! We will discuss it on that thread.