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la531983 said:How much have you been charged in late payment charges so far? How are these letters from the "debt collection agencies" actually worded if you arent actually in debt?0
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Watercompanyvictim said:noitsnotme said:Watercompanyvictim said:la531983 said:You are building a rod for your own back. Whats your problem with direct debits? If they take the wrong amount you can claim it back.,1
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Watercompanyvictim said:la531983 said:How much have you been charged in late payment charges so far? How are these letters from the "debt collection agencies" actually worded if you arent actually in debt?0
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noitsnotme said:Watercompanyvictim said:noitsnotme said:Watercompanyvictim said:la531983 said:You are building a rod for your own back. Whats your problem with direct debits? If they take the wrong amount you can claim it back.,0
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Watercompanyvictim said:noitsnotme said:Watercompanyvictim said:noitsnotme said:Watercompanyvictim said:la531983 said:You are building a rod for your own back. Whats your problem with direct debits? If they take the wrong amount you can claim it back.,
https://www.directdebit.co.uk/direct-debit-guarantee/
"If an error is made in the payment of your Direct Debit, by the organisation or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society."
I don't know what lengths the other companies are going to but it sounds like they don't understand direct debits either.1 -
Watercompanyvictim said:la531983 said:How much have you been charged in late payment charges so far? How are these letters from the "debt collection agencies" actually worded if you arent actually in debt?
How are the letters worded if you are not in debt? What justification is given on the letter for charging a fee for an account not in debt?
You seem to be skirting around the core issue here as to if the account is actually in debt or not when these letters were issued.2 -
la531983 said:Watercompanyvictim said:la531983 said:How much have you been charged in late payment charges so far? How are these letters from the "debt collection agencies" actually worded if you arent actually in debt?
How are the letters worded if you are not in debt? What justification is given on the letter for charging a fee for an account not in debt?
You seem to be skirting around the core issue here as to if the account is actually in debt or now when these letters were issued.0 -
noitsnotme said:Watercompanyvictim said:noitsnotme said:Watercompanyvictim said:noitsnotme said:Watercompanyvictim said:la531983 said:You are building a rod for your own back. Whats your problem with direct debits? If they take the wrong amount you can claim it back.,
"If an error is made in the payment of your Direct Debit, by the organisation or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society."
I don't know what lengths the other companies are going to but it sounds like they don't understand direct debits either.0 -
Watercompanyvictim said:noitsnotme said:Watercompanyvictim said:noitsnotme said:Watercompanyvictim said:noitsnotme said:Watercompanyvictim said:la531983 said:You are building a rod for your own back. Whats your problem with direct debits? If they take the wrong amount you can claim it back.,
"If an error is made in the payment of your Direct Debit, by the organisation or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society."
I don't know what lengths the other companies are going to but it sounds like they don't understand direct debits either.
Also see here - https://www.accesspaysuite.com/blog/how-to-reverse-a-direct-debit-payment/
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Watercompanyvictim said:Hoenir said:Watercompanyvictim said:
I've never refused to pay and indeed still pay weekly but now they have sent my account to a debt collection agency with all the costs that comes with that because and I quote "this is not their desired method of payment".
The amount and date are not even in question just the method.0
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