Santander free forever bank account changes

born_again

https://forums.moneysavingexpert.com/discussion/comment/81902505#Comment_81902505

Ah thanks. Must have missed them 🤦‍♀️

robatwork

https://forums.moneysavingexpert.com/discussion/comment/81849782#Comment_81849782

Ah the sound of a wet sparkler fizzling out

sheramber

There was a thread by someone taking Santander to court and the case was to be heard in February 26.

will we get any update?

eskbanker

https://forums.moneysavingexpert.com/discussion/comment/81904581#Comment_81904581

Can you locate this?

sdd56

Like all the others, I have had my complaint rejected by the Ombudsman. Clearly the FOS is not fit for purpose.

So I am currently in the process of switching to a Barclays business account.

However today I received a strange email from Santander saying:-

"We've been told by Companies House that an objection has been raised to your company dissolving. You have an outstanding balance on account number ending xxxx. This needs to be paid before your company can dissolve.

Please log on to Online Banking for help and to see what your options are using the link below."

The email is genuine (all my details correctly shown).

I do have a small amount left to pay on a bounce back loan. But as a sole trader I am not registered at Companies House, and I am not dissolving my business.

Only thing I can think of is that is that this is a result of switching the account to Barclays, however that shouldn't affect the BB loan as the direct debit will simply transfer to Barclays.

Has anybody else had a similar thing happen?

wmb194

https://forums.moneysavingexpert.com/discussion/comment/81943350#Comment_81943350

Double post. Sounds like a scam though.

https://forums.moneysavingexpert.com/discussion/6661907/strange-email-from-santander-business-account

Zanderman

https://forums.moneysavingexpert.com/discussion/comment/81943350#Comment_81943350

Don't use the 'link below' they offered you! It's clearly not a genuine email from Santander.

sdd56

Thanks - yes I will assume it's a scam, have forwarded it to their phishing address.

Nasqueron

https://forums.moneysavingexpert.com/discussion/comment/81943350#Comment_81943350

FOS and the FCA lean towards consumer bias, just because they have disagreed with some people on here doesn't mean they are not fit for purpose. If anything, the ludicrous rulings on DCA and PPI (retrospectively applying legislation to old sales not done under said legislation) highlights the pro-consumer angle

trooperdore

Out of curiosity, what was the date on people's final response letters from Santander vs. the date they actually received the letter? Mine was dated 2nd October 25 but not received until about 21st November - conveniently just before the 56 days response deadline was about to run out. Just wondering if this is a general symptom of Royal Mail or perhaps a sign of 'institutional delay' by Santander if it happened to lots of others.