Santander free forever bank account changes

noitsnotme

fest0r said:

TheBanker said:

I thought people on this thread ran businesses, and I guess you've all had to put your prices up at least once in the last decade. I hope your customers were not as selfish in running up unnecessary work and costs as a result!

Reneging on a contractual agreement

The ombudsman decisions currently don’t agree with you.  Maybe we’ll see a different ombudsman give the opposite view?

fest0r

noitsnotme said:

Maybe we’ll see a different ombudsman give the opposite view

I totally agree with you.

noitsnotme

fest0r said:

noitsnotme said:

Maybe we’ll see a different ombudsman give the opposite view

I totally agree with you.

I don’t think we will.  It does feel like they have closed ranks at the FOS.  It will probably need some people to take it to small claims to try and get a different view point.  Although looking at the FB group, most seem to have given up and moved on to greener pastures.

GeoffTF

fest0r said:

TheBanker said:

I thought people on this thread ran businesses, and I guess you've all had to put your prices up at least once in the last decade. I hope your customers were not as selfish in running up unnecessary work and costs as a result!

Reneging on a contractual agreement now equates to putting up your prices?

Santander did not do that according to the Ombudsman. Santander was entitled to introduce a monthly charge and did just that.

creativetags

In my case the FOS ruled in Santander's favour for all the same reasons. I had opened the account in 2005 so no difference there. I've decided to move to Monzo to avoid further fees from Santander. I'll be glad to see the back of Santander

born_again

Section62 said:

I'm also struggling to identify the trauma employees might suffer from opening a few empty envelopes, or perhaps more likely, whilst supervising a machine opening empty envelopes.

The only trauma staff will suffer from will be a a nasty dose of laughing at the poor person that thinks anyone there gives a 💩

Richerme

Santander offers a free business account in Spain!

Post this as a proper link (as MSE does not allow me to post links)bancosantander.es/en/autonomos/cuenta-online

mattgod69

I am being charged now as well.... very annoying. 

I have opened a Mettle and a Tide account.  Both are now up and running, but I need to move all the debits etc... I have been too busy to deal with this but am getting there. 

One issue I have is the paying in of cheques.  Mettle do not have this facility I think and Tide only up to £500.  What does everyone do about this?

Once I am sorted elsewhere I will be closing the Santander 'free forever' account!!

Many thanks in advance.

Matt

born_again

mattgod69 said:

I am being charged now as well.... very annoying. 

I have opened a Mettle and a Tide account.  Both are now up and running, but I need to move all the debits etc... I have been too busy to deal with this but am getting there. 

One issue I have is the paying in of cheques.  Mettle do not have this facility I think and Tide only up to £500.  What does everyone do about this?

Once I am sorted elsewhere I will be closing the Santander 'free forever' account!!

Many thanks in advance.

Matt

All payments to be made via bank transfer. 

ilenedover

Briefly: went to Ombudsman -  they are siding with Santander, though I could not produce my original T&C's and ads/leaflets etc  (it is decades ago and I tried) so I was in a weak position records wise.  Not sure having that would have made a difference with the Ombudsman based on the interactions. Still, if everyone in this was honest, it really was no question a 'fee free forever small business account' in operation. What 'fee free forever' means to each, over time, is bemusing.  So moving on. All the best to anyone else still trying ... and congrats to anyone who succeeds !